Where is penalty count?

[MariaArvana]

So you are saying that I got a message about a penalty count, but no count?

It's not so much a 'penalty' as it is a 'warning'.

For the first two times in a day that you miss a queue pop, you get warnings. Once you get a third warning, it turns into a penalty, which equals you get a 30minute lockout from re-queueing in the DF. After that any missed queue pops result in the same 30minute lockout. Penalties & warnings reset daily at JP midnight (8am PST/11am EST as far as I recall.)

Basically, don't miss 3 queues in a single day and nothing will happen.