So In A Game Where In-Party Communication Is At Times Vital ...

[Ivellior]

I think you can also use linkshells during duty finder.

But I guess it could be annoying if you want to chat to someone outside of the linkshell/fc chat and you can't because you got into a duty and tells dont' work.

[Vidu]

I think you can also use linkshells during duty finder.

But I guess it could be annoying if you want to chat to someone outside of the linkshell/fc chat and you can't because you got into a duty and tells dont' work.

You can use linkshells and FC-chat while you're in a duty, yes.

I would like to argue though that if you want to chat someone outside of the duty, you shouldnt be in that duty but somewhere "safe" where you can focus on the chat. I dont want to make a case to disable all "outside" chat-functions during duties, but I admit that there have been situations where someone messed up multiple times or constantly stopped everything they did etc. and then it turned out they were having a conversation with their FC instead of paying attention to the duty. And that is very annoying for the 3 people who are in this duty with them.
Or in other words: If you queue up and get into a dungeon this dungeon should be your priority now, not chatting (as in typing) with other people. If your conversation is so important that it cant wait: Dont queue, withdraw the queue or leave the dungeon and have your chat in peace. I know that typing and fighting is possible, but it leads to more mistakes on both ends.

As for people needing to discuss healer or tank specific stuff: I dont think this needs to be kept away from the party, as in: there is no reason to use /tell. Most of the time there isnt much to discuss in the first place ("I tank left add, can you take right?" and "MT or OT?" are what tanks could communicate, but often dont even need to) and even if there was it might be important and/or intresting for the rest of the party - either because they know which tank to use buffs on, for example, where tanks will go etc. or because they might not be a tank/healer in this run but dont mind learning a bit about the things that tanks/healers need to look out for so they're better prepared should they choose to do a run as tank/healer in the future.

[Paladinleeds]

I dont want to make a case to disable all "outside" chat-functions during duties, but I admit that there have been situations where someone messed up multiple times or constantly stopped everything they did etc. and then it turned out they were having a conversation with their FC instead of paying attention to the duty. And that is very annoying for the 3 people who are in this duty with them.

As someone who has made that mishap myself, I think it could actually be useful. Remove all communication forms except /party (in a 4-man or 8-man duty), or /alliance (in a 24-man duty), while in instanced duty. By that, I mean in a 24-man duty, even /party wouldn't be available. That way while in duty, there's one line of communication (outside programs like Discord notwithstanding), and it helps to laser-focus everything.