Frequent Game crashes, only once with a message.

[LordDaedhelor]

Since 5.25 dropped, I have also been having frequent game crashes without an error message. The first thing I thought to do was to come here and see if there was a common solution. I reviewed the responses and found and tried the following:

- I reinstalled the game
- I played with potato settings
- I deleted the personal folders
- I reinstalled windows

None of these really helped, until after I did the last one. I stopped getting them for a good long while after I reinstalled windows, but now I am getting them more and more frequently again. I would greatly prefer to not have to reinstall windows once a week to prevent crashes.

The times I have had a lot more frequent crashes have been in Eden Verse: Fulmination (the only savage I have been attempting), Southern Thanalan, and Ruby Sea.

My specs are:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\LordDaedhelor\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F2
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.004MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20380.684MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.707GB SYSTEM_FREEDISC_SPACE 330.289GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 2793.499GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11127.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.002 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4587
SYSTEM_GRAPHICS_DRIVER_DATE 4/2/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Logitech G935/G933s Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {32EDAAC0-E7CB-44EB-95F4-27FC8DA45EA2}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/6/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {63194615-7967-4980-9F72-5543C32C1EBC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8040
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2017 00:00:00
SYSTEM_SOUND XB271HU (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {79CF7F4E-9D92-49C9-B126-AF8EC7F338F7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC64A780-8006-11EA-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6A25C0-8006-11EA-8002444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6E1D60-8006-11EA-8003444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6FCB10-8006-11EA-8004444553540000}
SYSTEM_INPUT_NAME G935 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6FF220-8006-11EA-8005444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC706750-8006-11EA-8007444553540000}
SYSTEM_INPUT_NAME Logitech G710 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Game crashes on fullscreen - Google Chrome
FINAL FANTASY XIV
#general - Discord
Task Manager
GeForce Experience
Zoom
MSI Afterburner
Zoom
Microsoft Text Input Application
Logitech G HUB
Microsoft Store
Microsoft Store
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.2
Autodesk Desktop App
Dropbox
Google Chrome
Microsoft Edge
Microsoft Edge Update
RivaTuner Statistics Server 7.2.3
Dropbox Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
Autodesk Featured Apps 2020-2021
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Autodesk Genuine Service
Google Update Helper
Autodesk Material Library 2021
Autodesk Material Library Base Resolution Image Library 2021
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Autodesk App Manager 2020-2021
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Realtek High Definition Audio Driver
Autodesk AutoCAD Architecture 2021 - English
AutoCAD 2021
AutoCAD 2021 Language Pack - English
AutoCAD Architecture 2021 Core
AutoCAD Architecture 2021
AutoCAD Architecture 2021 Shared
ACA & MEP 2021 Object Enabler
AutoCAD Architecture 2021 Language Core - English
AutoCAD Architecture 2021 - English
AutoCAD Architecture 2021 Language Shared - English
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Logitech G HUB
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Autodesk Single Sign On Component
Autodesk Save to Web and Mobile
NVIDIA Graphics Driver 445.87
NVIDIA GeForce Experience 3.20.3.63
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.26
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.3.63
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe 00004934
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe 000017B8
C:\Program Files (x86)\Dropbox\Client\95.4.441\QtWebEngineProcess.exe 00002938
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00005818
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005990
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000E4C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000486C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000391C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 0000055C
C:\Program Files\LGHUB\lghub.exe 00002C20
C:\Program Files\LGHUB\lghub_agent.exe 00000854
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 0000026C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000010C4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00004138
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00004A30
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00003064
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00003C54
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00005754
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12004.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00004F44
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.120.4062.0_x64__8wekyb3d8bbwe\GameBar.exe 00002E30
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.120.4062.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00002888
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.120.4062.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00005AE4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20032.104.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001F44
C:\Users\LordDaedhelor\AppData\Local\Discord\app-0.0.306\Discord.exe 00003298
C:\Users\LordDaedhelor\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001634
C:\Users\LordDaedhelor\AppData\Local\Programs\Autodesk\Genuine Service\GenuineService.exe 00003330
C:\Users\LordDaedhelor\AppData\Roaming\Zoom\bin\Zoom.exe 000046D0
C:\Users\LordDaedhelor\AppData\Roaming\Zoom\bin\cpthost.exe 00002734
C:\WINDOWS\Explorer.EXE 00004598
C:\WINDOWS\system32\ApplicationFrameHost.exe 000007B0
C:\WINDOWS\system32\DllHost.exe 00002EA8
C:\WINDOWS\system32\SettingSyncHost.exe 00004B54
C:\WINDOWS\system32\conhost.exe 000038BC
C:\WINDOWS\system32\rundll32.exe 00000EB8
C:\WINDOWS\system32\sihost.exe 00000A4C
C:\WINDOWS\system32\svchost.exe 00005104
C:\WINDOWS\system32\taskhostw.exe 0000260C
C:\WINDOWS\system32\wbem\unsecapp.exe 0000188C
C:\Windows\System32\CompPkgSrv.exe 000008E4
C:\Windows\System32\GameBarPresenceWriter.exe 000042D0
C:\Windows\System32\RuntimeBroker.exe 00001D54
C:\Windows\System32\SecurityHealthSystray.exe 0000042C
C:\Windows\System32\smartscreen.exe 0000201C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000013F0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00004028
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001CF0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001100
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002228

[Dynratygus]

Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums.

Does this issue occur if Final Fantasy XIV is the only program running? Additionally, does this occur if the resolution is changed? Have you tried runnin the game in windowed mode or borderless full screen ?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[KaninUlam]

Try disabling background apps from running, and if you have Microsoft Edge, make sure to not let it run in the background, you can't delete or disable it, I've tried. Also make Internet Explorer your default browser (the launcher uses IE). Don't OC your GPU and CPU.

I played for quite a while with no crashes on Friday when I made the above changes.

[Galeteya]

https://forum.square-enix.com/ffxiv/...PLY-TO-THIS%21

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.