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  1. #1
    Player
    ShizumiNeko's Avatar
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    Aug 2013
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    Gridania
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    Character
    Shizumi Aoki
    World
    Tonberry
    Main Class
    Archer Lv 70

    Exclamation Unable to download FFXIV Patch Files [30413][25008][10009]

    UPDATE: I put the wrong error numbers in the title (unsure on how to update that)

    Hello I've been having a issue with downloading and getting the error Unable to download patch files [30413][25008][20495][20495] (these are the updated numbers)

    I'm running the PC version on Windows 10.

    I've tried the following:
    Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    Under the "General" tab, please delete ALL browser history.
    Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
    [SSL 3.0 should be UNCHECKED]
    Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    Right-Click on the FFXIV launcher icon and select "Properties"
    Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    Hit "Apply", then "OK" to save the changes.
    Please RESTART your PC now.
    With no luck to fixing the issue, I have however tried a free VPN with 2 GB free and it allowed me to download the files find but since the download was 4GB it was unable to compet it. But I don't really want to use a VPN inorder to download the files.

    Is there anyway to fix this issue?

    I herd of Port Forwarding with the codes

    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    But unsure what I'm ment to put into the Destination IP?


    Thank you for your time.
    (0)
    Last edited by ShizumiNeko; 03-03-2020 at 01:42 AM.

  2. #2
    Player
    ShizumiNeko's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
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    Character
    Shizumi Aoki
    World
    Tonberry
    Main Class
    Archer Lv 70
    I posted the incorrect error numbers in the title. The correct error message is: Unable to download patch files [30413][25008][20495][20495]
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  3. #3
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

    Are you connected directly to the router or are you using WiFi? Is the Final Fantasy XIV application allowed through the fire wall?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  4. #4
    Moderator Dynratygus's Avatar
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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