Hello again.
I am terribly sorry my locking the thread upset so many people, that was not my intent. I closed the thread as I had provided a means to report the RMTs you have witnessed and did not realize that further debate was needed; I shall keep this in mind for further cases.
I will try to comment as I can on your points.
You mentioned you have placed a number of reports to the Special Task Force, and I wish I could offer more follow up on why you may still be seeing these people in game. The Special Task Force keeps their investigation means and agenda private so that counter measures cannot be developed; RMT company's adapt very quickly to investigation means so we always need to evolve and adapt our methods.
For your concerns over placing in game calls, we had opted to send in game messages to you thanking you for the reports. We will also submit any names, if included, to our Task Force for further review. While the GMs handle "Terms of Service Violations" there are just some issues, like RMT, that required a special department to be created. The GMs can investigate some general reports, but the bulk of the investigation needs to be done by our Task Force. The in game message we send is to stop us from interrupting your game play; sometimes you are busy with fights and the GM tells can cause you to get distracted and die.
I wish I could offer you a more "personal" reply and say "Yes, I'll get right on Banning those folks now!" but it is not that easy. As was mentioned, we want to ensure the proper actions are taken and "innocent" players are not unjustly punished. At the same time, we cannot reveal any action taken on accounts due to our Privacy Policy.
I will leave this thread open, but but if the Forum rules are violated, we can opt to close this thread at any time. In addition, we may not offer any further replies
Thank you for your understanding and continued support.
-Senior Game Master Jhanaka
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