PLEASE READ if you have a 30002 Error

[Ralga]

I posted this in a thread which no one read, then today i see more threads popping up.. HERE IS THE INFORMATION

(POSTED 2 DAYS AGO)
Heres the update screw these guys for not saying anything... Our characters were left on the old servers, im not making this up and apparently they are "TRYING" to fix this but dont know how long itll be before they are able to move the characters to the new servers.. So those of you still searching for a fix there isnt any until SE fixes their mistakes.

Now to cut through the chase i had a friend try to log me on and he got the same code which i told them he can log onto his char but not mine so dont tell me its my internet, connection, etc which is why they further looked into it and found my char was on the server they blew up.

Hope this helps everyone....

(ADTL INFO)
I created a new char under my account and have been playing the game since this information was given to me with no issues, granted i still cant access my old char hopefully they fix it soon so i can get my gil and items off of it..

[SE_James]

Ralga,

We do apologize for the problems that you are experiencing with this issue. However you will need to contact the SQUARE ENIX Support Center for further assistance on this matter. There are details that can only be discussed through that method of contact. We’ve closed this thread as well.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center