European Data Center Character Information Update Issue (Feb. 22)

[NOC_NA]

We are currently experiencing an issue where information for characters on European data centers may not be regularly updated on The Lodestone, the Mog Station, the FINAL FANTASY XIV Companion App, and the FINAL FANTASY XIV Forums.
We apologize for the inconvenience and thank you for your patience while we address the issue.

[Date & Time]
From Feb. 22, 2020 7:05 a.m. (PST)
From Feb. 22, 2020 15:05 (GMT)

[Details]
Information for characters on European data centers may not be regularly updated on The Lodestone, the Mog Station, the FINAL FANTASY XIV Companion App, and the FINAL FANTASY XIV Forums.

[Cause]
Server equipment malfunction

[Affected Services]
The Lodestone
Mog Station
FINAL FANTASY XIV Companion App
FINAL FANTASY XIV Forums

[NOC_NA]

During the time below, we experienced technical difficulties which prevented information for characters on European data centers from updating correctly on The Lodestone, the Mog Station, the FINAL FANTASY XIV Companion app, and the FINAL FANTASY XIV Forums.

The issue is now resolved, but we apologize for any inconvenience this may have caused.

Furthermore, if the character information is not displaying correctly as a result of these technical difficulties, it will be updated to the correct image by logging into FINAL FANTASY XIV with the corresponding character and changing their equipment.

[Date & Time]
Feb. 22, 2020 7:05 a.m. to Feb. 24, 2020 1:15 p.m. (PST)
Feb. 22, 2020 15:05 to Feb. 24, 2020 21:15 (GMT)

[Details]
- Character information do not update correctly on The Lodestone, the Mog Station, the FINAL FANTASY XIV Companion app, and the FINAL FANTASY XIV Forums

[Cause]
Server equipment issue

[Affected Services]
- The Lodestone
- Mog Station
- FINAL FANTASY XIV Companion app
- FINAL FANTASY Forums