Unexpected Error Has Occurred. Exiting Final Fantasy XIV.(6d)

[ViviOrnitierr]

The problem seems to be with administrator issues because when I create a new account on Windows and log in via steam the game opens without error but without any configuration saves. And I don't want to create a new account on windows because before patch 5.2 it was working fine. Fix you game. And about the days of sub I lost? I just throw money on garbage.





-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Vivi\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <-loopback>;<local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU AMD FX-8320E Eight-Core Processor (8 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 11/18/16 08:57:16 Ver: 05.02
SYSTEM_LANGUAGE English (Configuração regional: English)
SYSTEM_MEMORY 8174.113MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14174.113MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 468.815GB SYSTEM_FREEDISC_SPACE 333.535GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 462.156GB SYSTEM_FREEDISC_SPACE 185.381GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.062GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x679A)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 3051.918 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4087.057 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0352262.inf_amd64_5771e42c4840fa20\B352258\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0352262.inf_amd64_5771e42c4840fa20\B352258\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0352262.inf_amd64_5771e42c4840fa20\B352258\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0352262.inf_amd64_5771e42c4840fa20\B352258\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.15019.15019
SYSTEM_GRAPHICS_DRIVER_DATE 2/25/2020 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Alto-falantes (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CA228E91-F027-41C1-9C16-B20F3C96618E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8581
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 11/27/2018 00:00:00
SYSTEM_SOUND 3 - LG TV (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {18915D23-FF75-4EE4-A38D-B1F7C33B5AB2}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0012
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 7/10/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1E144E7C-69B9-4B98-9070-7F7321CE2118}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8581
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 11/27/2018 00:00:00
SYSTEM_SOUND DFX Speakers (DFX Audio Enhancer)
SYSTEM_SOUND_DEVICE_ID {DEAE51FF-6763-4167-A268-E7D387CC3363}
SYSTEM_SOUND_DEVICE_NAME dfx12x64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 8/30/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
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SYSTEM_INPUT {632DD270-ECF9-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
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SYSTEM_INPUT {632E2090-ECF9-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11FF28DE-28DE-0001-0000504944564944}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
an unexpected error has occurred 6d - Brave
#lalachat

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Were any updates made to the PC that coincide with the crash? Additionally, does the error occur when programs are being run along side Final Fantasy XIV? Other than creating a new account, what else have you tried to alleviate the issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Packetdancer]

The problem seems to be with administrator issues because when I create a new account on Windows and log in via steam the game opens without error but without any configuration saves.

FWIW, even if the game isn't starting, you can copy over the configuration information from one account to the other by copying the "FINAL FANTASY XIV - A Realm Reborn" directory from the "Documents\My Games" folder on one account to the other.

[Rhaervis]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.