Instance problem.

[Katsume]

Ok, I've had two issues, one was, I died, and friend exited on his own, then the instance didn't end, I stayed in it dead.

The second, a group died, during the blm body fight, one exited, and it would not allow us to return after getting ported back outside. Kept saying "Command cannot be executed right now." each time tried to return

[Baccanale]

Greetings, Katsume!

Thank you for posting your concerns about being trapped in instances. In order to make sure that the development team has sufficient information for a thorough investigation, can you please elaborate about these instances that you were stuck in? It would be a great help to us if you could provide as many details as you can in the following form:

ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.


Thanks again for your participation!

[Katsume]

ISP: Time warner, didnt disconnect
Type of Internet Connection: cable,
Internet Connection Speed:30mb/s
Date & Time: March 30, 2012, not sure exact time was before 6am est
Frequency: every time we had someone exit the instance and others died inside.
Character Name: Katsume Kotomi
Race: Miq'ote
World: Durandal
Class/Level: war 50
Area and Coordinates: thanalan blm fight area, north of broken water, 36, 36 area
Party or Solo: party
NPC Name: wasnt an npc
Monster Name:Baarots? (Black mage final fight boss)
In-Game Time:
Steps:
started the fight, few died during, tried to run from instance.
upon exiting the instance, the dead members remained inside the instance, with no one alive that remained inside. this occurred during the holy fight south of the entrance to limsa as well.
even logging out of the game and back in did not boot people out of the instance.

[Falcus]

The first one is normal. Everyone has to leave dungeons by themself. A single person leaving won't make everyone leave.
Just use return to get to the area entrance then exit. (this is working as planned based on your description)

I've had that second problem before too though. Seems to fix itself after a few moments but it gets there but it can be annoying.

[Skirata]

Hello Katsume,

Thank you for responding so quickly with the information that Baccanale had requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!