Thread: error (6d) when trying to launch the game

Date & Time: 7:10EST 02/18/2020
Frequency: always


A Window showing (6d) appears right after clicking the "play" button and game failed to launch. Don't know how to attach an image here.




■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 教育版 64 位 (6.2，版本 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen Threadripper 2950X 16-Core Processor (32 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 2001
SYSTEM_LANGUAGE 中文(简体) (区域设置: 中文(简体))
SYSTEM_MEMORY 65409.258MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75137.258MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 893.652GB SYSTEM_FREEDISC_SPACE 568.493GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.853GB SYSTEM_FREEDISC_SPACE 543.670GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 15.625GB SYSTEM_FREEDISC_SPACE 15.535GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11048.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32704.629 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4219
SYSTEM_GRAPHICS_DRIVER_DATE 1/28/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英语(美国)
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {096CA045-F32D-44FF-AD8B-0BFA7D6413FC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8746.0001
SYSTEM_SOUND_DRIVER_LANGUAGE 英语(美国)
SYSTEM_SOUND_DRIVER_DATE 7/2/2019 00:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {50B2DE2F-3A85-41B8-973E-568C60E0C776}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE 英语(美国)
SYSTEM_SOUND_DRIVER_DATE 1/10/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME 鼠标
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME 键盘
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {841B7020-ED2E-11E9-8002444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0AFBE60-266D-11E9-8002444553540000}
SYSTEM_INPUT_NAME AMD SP3 lamplight Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0AFE570-266D-11E9-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G610
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B03390-266D-11E9-8004444553540000}
SYSTEM_INPUT_NAME AMD SP3 lamplight Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B081B0-266D-11E9-8006444553540000}
SYSTEM_INPUT_NAME CY04032301080303
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B0A8C0-266D-11E9-8007444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G610
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B0F6E0-266D-11E9-8009444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G610
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {841BBE40-ED2E-11E9-8006444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0AF9750-266D-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B03390-266D-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B0CFD0-266D-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {841BE550-ED2E-11E9-8008444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0B11DF0-266D-11E9-800A444553540000}
SYSTEM_INPUT_NAME AURA Custom Human interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D0BB0900-266D-11E9-800B444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {841BE550-ED2E-11E9-800A444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Steam
NVIDIA GeForce Overlay
Microsoft Text Input Application