Yes, but it doesn't make sense that people who could play the game at minimum 30fps in the past no longer can get at least that.
When updating an MMO it's important to keep it accessible, even if the requirements have changed.
Also the laptop that they have can run the ShB benchmark and get a Standard rating on medium settings - they get workable FPS there, but certain raids prevent them from performing well.
That means something is not going right in the game itself and perhaps being able to turn off the identified problems would help.
My computer is personally fine, I could probably stand to upgrade my 1060 at some point but I'm not the one having issues here.