Crashing when starting the new MSQ cutscene in Foundation

[SeijuroXKenshin]

Never had any issue before, but just trying to do the new content. Getting some DX errors. Or just getting stuck with the spinning wheel in the bottom right and a black screen. Have tried updating drivers to no avail. So sad, to anyone who might be reading this has anyone had any luck? I noticed the previous post has the same issue as I do.

I have an integrated video card.



igd10iumd64.dll+534A3
d3d11.dll + random memory location

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-7360U CPU @ 2.30GHz (4 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS 202.0.0.0.0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8057.215MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9337.215MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.915GB SYSTEM_FREEDISC_SPACE 53.128GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.744GB SYSTEM_FREEDISC_SPACE 357.810GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) Iris(R) Plus Graphics 640
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) Iris(R) Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4028.607 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1600 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0c785ee77dfa7ec4\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0c785ee77dfa7ec4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0c785ee77dfa7ec4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_0c785ee77dfa7ec4\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7373
SYSTEM_GRAPHICS_DRIVER_DATE 10/25/2019 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Cirrus Logic CS8409 (AB 51))
SYSTEM_SOUND_DEVICE_ID {E26FE51E-A92B-44EB-944C-6760BDC9F831}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.18362.0356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/9/2017 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {2BE38F6A-DB13-46F2-BCB1-95E3434FB83B}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {F489A13D-B1F7-47EC-A136-01FC9E85AB10}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EE1FCF50-1C8D-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF06D3F0-1C8D-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF077030-1C8D-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E41DDD0-943B-11E8-8001444553540000}
SYSTEM_INPUT_NAME Apple SPI Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF080C70-1C8D-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F810F440-1C55-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB-HID Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8136540-1C55-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB-HID Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E41DDD0-943B-11E8-8002444553540000}
SYSTEM_INPUT_NAME Apple SPI Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E41DDD0-943B-11E8-8003444553540000}
SYSTEM_INPUT_NAME Apple SPI Trackpad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E41DDD0-943B-11E8-8004444553540000}
SYSTEM_INPUT_NAME Apple SPI Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F8136540-1C55-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB-HID Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2E41DDD0-943B-11E8-8005444553540000}
SYSTEM_INPUT_NAME Apple SPI Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Task Manager
Microsoft Store
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
Crashing when starting the new MSQ cutscene in Foundation - Google Chrome
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Diablo III
Google Chrome
Heroes of the Storm
Razer Synapse
Splashtop Software Updater
Steam
Samsung DeX
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Apple Software Update
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Samsung DeX
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Splashtop Personal
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Windows Driver Package - Broadcom (B57ports) Net (10/15/2012 1.0.0.3)
Windows Driver Package - Broadcom (BCM43XX) Net (11/21/2016 7.35.118.68)
Windows Driver Package - Intel (e1express) Net (03/26/2010 9.13.41.0)
Windows Driver Package - Apple Inc. Apple System Device (02/27/2017 6.1.6700.1)
Windows Driver Package - Apple Inc. Apple Keyboard (10/07/2016 6.1.6700.0)
Windows Driver Package - Broadcom Corporation (bScsiSDa) System (01/10/2014 1.0.0.256)
Windows Driver Package - Cirrus Logic, Inc. (CirrusFilter) MEDIA (02/14/2014 6.6001.1.41)
Windows Driver Package - Broadcom (b57nd60a) Net (09/12/2014 16.8.0.4)
Windows Driver Package - Apple Inc. Apple Wireless Trackpad (10/29/2011 5.0.0.0)
Windows Driver Package - Intel (e1qexpress) Net (12/04/2009 11.4.7.0)
Windows Driver Package - Intel (e1kexpress) Net (04/12/2010 11.6.92.0)
Windows Driver Package - Apple Inc. Apple Wireless Mouse (08/31/2015 6.0.6200.0)
Windows Driver Package - Apple Inc. (AppleCamera) Image (09/30/2016 6.1.6500.0)
Windows Driver Package - Cirrus Logic, Inc. MEDIA (02/09/2017 6.6001.3.38)
Windows Driver Package - Apple Inc. Apple Multi-Touch (03/30/2015 5.1.5900.0)
Windows Driver Package - Broadcom (BtwSerialBus) System (02/21/2017 12.0.1.873)
Windows Driver Package - Apple Inc. (AppleDFR) HIDClass (10/25/2016 6.1.6500.0)
Windows Driver Package - Intel (e1yexpress) Net (04/07/2010 10.1.9.0)
Windows Driver Package - Apple Inc. Apple Multi-Touch Pro (02/28/2017 6.1.6700.2)
Windows Driver Package - Apple Inc. (AppleUSBEthernet) Net (02/01/2008 3.10.3.10)
Windows Driver Package - Apple Inc. Apple ODD (05/17/2010 3.1.0.0)
Windows Driver Package - Apple Inc. Apple Display (01/23/2009 3.0.0.0)
Windows Driver Package - Apple Inc. (AppleSOC) System (11/04/2016 6.1.6500.0)
Windows Driver Package - Intel (e1rexpress) Net (01/07/2010 11.4.16.0)
Microsoft Office Professional Plus 2016
Dota 2
Vulkan Run Time Libraries 1.0.65.1
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23918
Intel® Trusted Connect Service Client
Intel(R) Chipset Device Software
Microsoft Office Professional Plus 2016
Update for Microsoft Project 2016 (KB4011734) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3115135) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011625) 64-Bit Edition
Update for Microsoft PowerPoint 2016 (KB4011663) 64-Bit Edition
Update for Microsoft Office 2016 (KB3213650) 64-Bit Edition
Update for Microsoft Word 2016 (KB4011681) 64-Bit Edition
Update for Microsoft Visio 2016 (KB4011661) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011728) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011259) 64-Bit Edition
Update for Microsoft Office 2016 (KB4018295) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011729) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB2920723) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011218) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011732) 64-Bit Edition
Definition Update for Microsoft Office 2016 (KB3115407) 64-Bit Edition
Update for Microsoft Office 2016 (KB3115276) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920684) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB4011185) 64-Bit Edition
Update for Microsoft Excel 2016 (KB4011684) 64-Bit Edition
Update for Microsoft Office 2016 (KB3141457) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3085538) 64-Bit Edition
Update for Microsoft Outlook 2016 (KB4018296) 64-Bit Edition
Update for Microsoft Office 2016 (KB3115081) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3213551) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011225) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011031) 64-Bit Edition
Update for Microsoft Office 2016 (KB3118262) 64-Bit Edition
Update for Microsoft Access 2016 (KB4011221) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011671) 64-Bit Edition
Update for Microsoft Office 2016 (KB3141506) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920720) 64-Bit Edition
Update for Microsoft Office 2016 (KB3203471) 64-Bit Edition
Update for Microsoft Office 2016 (KB2910954) 64-Bit Edition
Update for Microsoft Office 2016 (KB3114903) 64-Bit Edition
Update for Microsoft Office 2016 (KB3118263) 64-Bit Edition
Update for Microsoft Office 2016 (KB3178662) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011624) 64-Bit Edition
Update for Microsoft Office 2016 (KB3191929) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011562) 64-Bit Edition
Update for Microsoft Office 2016 (KB3115281) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920712) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920724) 64-Bit Edition
Update for Microsoft Office 2016 (KB3118264) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011630) 64-Bit Edition
Update for Microsoft Publisher 2016 (KB3178696) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920678) 64-Bit Edition
Update for Microsoft OneNote 2016 (KB4011733) 64-Bit Edition
Update for Skype for Business 2016 (KB4011725) 64-Bit Edition
Update for Microsoft OneDrive for Business (KB3178707) 64-Bit Edition
Update for Microsoft Office 2016 (KB3178666) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB4011143) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB4011574) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011569) 64-Bit Edition
Microsoft Access MUI (English) 2016
Microsoft Excel MUI (English) 2016
Update for Microsoft Office 2016 (KB4011218) 64-Bit Edition
Update for Microsoft Excel 2016 (KB4011684) 64-Bit Edition
Microsoft PowerPoint MUI (English) 2016
Update for Microsoft PowerPoint 2016 (KB4011663) 64-Bit Edition
Update for Microsoft Excel 2016 (KB4011684) 64-Bit Edition
Microsoft Publisher MUI (English) 2016
Update for Microsoft Publisher 2016 (KB3178696) 64-Bit Edition
Microsoft Outlook MUI (English) 2016
Update for Microsoft Word 2016 (KB4011681) 64-Bit Edition
Update for Microsoft Outlook 2016 (KB4018296) 64-Bit Edition
Microsoft Word MUI (English) 2016
Update for Microsoft Word 2016 (KB4011681) 64-Bit Edition
Update for Microsoft Excel 2016 (KB4011684) 64-Bit Edition
Microsoft Office Proofing Tools 2016 - English
Update for Microsoft Office 2016 (KB3178662) 64-Bit Edition
Outils de vérification linguistique 2016 de Microsoft Office*- Français
Update for Microsoft Office 2016 (KB3178662) 64-Bit Edition
Herramientas de corrección de Microsoft Office 2016: español
Update for Microsoft Office 2016 (KB3178662) 64-Bit Edition
Microsoft Office Proofing (English) 2016
Microsoft InfoPath MUI (English) 2016
Microsoft Office Shared MUI (English) 2016
Update for Microsoft Office 2016 (KB4011625) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011728) 64-Bit Edition
Update for Microsoft Office 2016 (KB4018295) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB4011185) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3213551) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB4011574) 64-Bit Edition
Microsoft DCF MUI (English) 2016
Microsoft OneNote MUI (English) 2016
Update for Microsoft OneNote 2016 (KB4011733) 64-Bit Edition
Microsoft Groove MUI (English) 2016
Update for Microsoft OneDrive for Business (KB3178707) 64-Bit Edition
Microsoft Office 32-bit Components 2016
Update for Microsoft Project 2016 (KB4011734) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011625) 64-Bit Edition
Update for Microsoft PowerPoint 2016 (KB4011663) 64-Bit Edition
Update for Microsoft Office 2016 (KB3213650) 64-Bit Edition
Update for Microsoft Word 2016 (KB4011681) 64-Bit Edition
Update for Microsoft Visio 2016 (KB4011661) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011728) 64-Bit Edition
Update for Microsoft Office 2016 (KB4018295) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011729) 64-Bit Edition
Update for Microsoft Excel 2016 (KB4011684) 64-Bit Edition
Update for Microsoft Office 2016 (KB3141457) 64-Bit Edition
Security Update for Microsoft Office 2016 (KB3085538) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011031) 64-Bit Edition
Update for Microsoft Access 2016 (KB4011221) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011671) 64-Bit Edition
Update for Microsoft Office 2016 (KB4011630) 64-Bit Edition
Update for Microsoft Publisher 2016 (KB3178696) 64-Bit Edition
Update for Microsoft Office 2016 (KB2920678) 64-Bit Edition
Update for Microsoft OneNote 2016 (KB4011733) 64-Bit Edition
Update for Skype for Business 2016 (KB4011725) 64-Bit Edition
Update for Microsoft OneDrive for Business (KB3178707) 64-Bit Edition
Microsoft Office Shared 32-bit MUI (English) 2016
Update for Microsoft Office 2016 (KB4011625) 64-Bit Edition
Update for Microsoft Office 2016 (KB4018295) 64-Bit Edition
Update for Microsoft OneDrive for Business (KB3178707) 64-Bit Edition
Microsoft Office OSM MUI (English) 2016
Microsoft Office OSM UX MUI (English) 2016
Microsoft Office Shared Setup Metadata MUI (English) 2016
Microsoft Access Setup Metadata MUI (English) 2016
Microsoft Skype for Business MUI (English) 2016
Update for Microsoft Word 2016 (KB4011681) 64-Bit Edition
Update for Skype for Business 2016 (KB4011725) 64-Bit Edition
Intel(R) Computing Improvement Program
Intel(R) Management Engine Components
Samsung USB Driver for Mobile Phones
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23918
Boot Camp Services
Intel(R) ME UninstallLegacy


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002FFC
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000020F0
C:\Program Files (x86)\Steam\Steam.exe 00002778
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002E28
C:\Program Files\Boot Camp\Bootcamp.exe 00002720
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001B30
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002378
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001070
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001FF0
C:\WINDOWS\Explorer.EXE 00001928
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_b03c66e209177543\igfxEM.exe 000002E4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001C40
C:\WINDOWS\system32\DllHost.exe 00002074
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 000021BC
C:\WINDOWS\system32\backgroundTaskHost.exe 000020B0
C:\WINDOWS\system32\browser_broker.exe 00001754
C:\WINDOWS\system32\sihost.exe 00001674
C:\WINDOWS\system32\svchost.exe 000025DC
C:\WINDOWS\system32\taskhostw.exe 000017E0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000049C
C:\Windows\System32\MicrosoftEdgeCP.exe 0000219C
C:\Windows\System32\RuntimeBroker.exe 000018BC
C:\Windows\System32\SecurityHealthSystray.exe 000026A8
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 0000186C
C:\Windows\System32\smartscreen.exe 00002674
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002338
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 000017A4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001E68
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D60
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002E48
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000FB8

[Iscah]

There aren't any new MSQ scenes in Foundation, or any other quests in Ishgard as far as I'm aware.

You'd probably need to be more specific even if there were quests there. Which quest? Which NPC?

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It looks like your PC has an integrated graphics card. Unfortunately, these aren't officially supported to run the game. While you may have been able to play before, it's not guaranteed that you'll be able to play after every patch.

We do have some more troubleshooting you can try, but you still might have some issues due to not meeting the minimum requirements:

Try closing any other programs/overlays you might have running in tandem with the game.

You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We would also recommend seeing if having Windows, Steam and FINAL FANTASY XIV installed on the same drive changes anything.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.