Error Message: An unexpected error has occurred. Exiting FINAL FANTASY XIV.(6d)

[Khalm]

So since the one topic was closed here is my personal one as suggested by the support team.

FYI I launch through Steam.

So I after the update I got the error message "An unexpected error has occurred. Exiting FINAL FANTASY XIV.(6d)" it appears after clicking Play when the game window is suppose to open I get the error instead. Log in and download were fine. I have made sure my computer is up to date for windows and for my graphic drivers. I have uninstalled and reinstalled the game. I have tried in DX9 and DX11, new and old launcher. I have no overclocking active, all programs that have game overlays are off or the overlay is disabled. No Mactype is not installed, launched through GeForce with different graphic settings. Tried with only one monitor connected. Turned off Fullscreen Optimizations. No overheating issues. Not enough space on boot drive to install FFXIV.

I do also have a support ticket # if needed.

System Report

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\<*******>\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 3800X 8-Core Processor (8 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/09/19 17:11:01 Ver: 05.0000E
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32682.664MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37546.664MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.293GB SYSTEM_FREEDISC_SPACE 18.819GB
SYSTEM_STORAGE W:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.034GB SYSTEM_FREEDISC_SPACE 6021.977GB
SYSTEM_STORAGE X:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 810.412GB
SYSTEM_STORAGE Y:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 534.220GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 1290.357GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16341.332 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4219
SYSTEM_GRAPHICS_DRIVER_DATE 1/28/2020 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16341.332 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4219
SYSTEM_GRAPHICS_DRIVER_DATE 1/28/2020 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND G Game Headphones (Astro MixAmp Pro Game)
SYSTEM_SOUND_DEVICE_ID {EBA65376-B8DB-425F-B249-BEDFB05FCE37}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (Elgato Sound Capture)
SYSTEM_SOUND_DEVICE_ID {5A9D0A3B-9BD6-416A-9145-235F7DF1831D}
SYSTEM_SOUND_DEVICE_NAME ElgatoVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 3.50.0056.2056
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2016 00:00:00
SYSTEM_SOUND Speakers (XSplit Stream Audio Renderer)
SYSTEM_SOUND_DEVICE_ID {97A5AF11-69F5-4B34-B639-A07B76E98E85}
SYSTEM_SOUND_DEVICE_NAME xspltspk.sys
SYSTEM_SOUND_DRIVER_VERSION 1.00.0000.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/26/2014 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B502A046-379C-43AE-90BB-A61295059559}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8708.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/20/2019 00:00:00
SYSTEM_SOUND V Headset Earphone (Astro MixAmp Pro Voice)
SYSTEM_SOUND_DEVICE_ID {BC3339B2-0B34-4F97-8F66-73BDF425152E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6DF500-1608-11EA-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {123DA590-EEDA-11E6-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1243E720-EEDA-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {12463110-EEDA-11E6-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {124853F0-EEDA-11E6-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F393AFA0-82D4-11E8-8001444553540000}
SYSTEM_INPUT_NAME Astro MixAmp Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2960B990-EECD-11E6-8002444553540000}
SYSTEM_INPUT_NAME Razer Ouroboros
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {296CEE90-EECD-11E6-8006444553540000}
SYSTEM_INPUT_NAME Razer Ouroboros
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EC6F2D80-1608-11EA-8002444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {296E9C40-EECD-11E6-8007444553540000}
SYSTEM_INPUT_NAME Razer Ouroboros
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {297022E0-EECD-11E6-8008444553540000}
SYSTEM_INPUT_NAME Razer Ouroboros
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Programs and Features
"Play" button on launcher into immediate crash error - Page 2 - Google Chrome
Steam
Settings
Settings
WD App Manager
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Text Input Application
Microsoft Store
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Audacity 2.3.3
Canon Utilities CameraWindow DC 8
EVEMon
Fraps (remove only)
GameFirst V
Google Chrome
Hauppauge Device Central
HP Photo Creations
PACE License Support Win64
PACE License Support Win64
MAGIX Content and Soundpools
Canon Utilities Map Utility
Music Maker
NewBlue Filters 5 Ultimate
NewBlue Vegas Pro Complete
Microsoft Office Professional Plus 2010
RamCache III
Razer Chroma SDK Core Components
Game Capture HD v1.0.0.1
SONiVOX Twist 2
Steam
Uplay
WD Discovery
Webroot SecureAnywhere
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
ASUS Wireless Router Device Discovery Utility
Razer Synapse
AURA Service
Balanced
GALAX GAMER RGB
wtfast 4.7
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
ASUS Framework Service
LWS Twitter
MSXML 4.0 SP3 Parser
Minecraft
MSVCRT Redists
DVD Architect
Microsoft Visual C++ 2017 Redistributable (x86) - 14.14.26429
MSVCRT Redists
LWS YouTube Plugin
ASUS AURA Odd Component
ASUS AURA VGA Component
ROG Live Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
Skype™ 7.41
pyfa version 1.31.0 (YC119.8 1.0)
erLT
ASUS MB Peripheral Products
HL-L2320D series
WD Backup
Garmin Express
ASUS AIOFan HAL
WD Backup
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Epic Games Launcher
Hybrid VST32
ASUS GLCKIO2 Driver
AURA Service
Google Update Helper
Garmin Express
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GameFirst V
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.14.26429
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Microsoft Visual C++ 2005 Redistributable
Patriot Viper RGB
Hybrid Content
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.14.26429
XSplit Broadcaster
Corsair AURA DRAM Component
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
LWS Launcher
OEM Application Profile
LWS Webcam Software
ASTRO Command Center
Microsoft Office Access MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Excel MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office PowerPoint MUI (English) 2010
Update for Microsoft PowerPoint 2010 (KB4022136) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Publisher MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Outlook MUI (English) 2010
Security Update for Microsoft Outlook 2010 (KB4475509) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB4461625) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Word MUI (English) 2010
Security Update for Microsoft Word 2010 (KB4461625) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Proof (English) 2010
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proof (French) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Proof (Spanish) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3203468) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553332) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB3114879) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Proofing (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office InfoPath MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared MUI (English) 2010
Security Update for Microsoft Office 2010 (KB3213626) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022206) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4011610) 32-Bit Edition
Microsoft Office OneNote MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Groove MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Shared Setup Metadata MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Microsoft Office Access Setup Metadata MUI (English) 2010
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Microsoft Office Professional Plus 2010
Security Update for Microsoft Office 2010 (KB2956063) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589339) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB4462172) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4464566) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4484236) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553332) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022206) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3213631) 32-Bit Edition
Update for Microsoft Visio 2010 (KB3115314) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Update for Microsoft Office 2010 (KB4092436) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition
Update for Microsoft Access 2010 (KB4018363) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB4484267) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4484193) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3114559) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3114565) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461626) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB3114879) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB4011186) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB3114414) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB3115475) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3191908) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Update for Microsoft Office 2010 (KB4462187) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB4475601) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2999465) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881030) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB4461613) 32-Bit Edition
Update for Microsoft Office 2010 (KB3128031) 32-Bit Edition
Update for Microsoft Office 2010 (KB4461579) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB4484163) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB4022208) 32-Bit Edition
WD SES Driver Setup
All MB
ASUS AURA Display Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
HP DeskJet 3700 series Help
LWS WLM Plugin
Hybrid
Apple Software Update
Apple Application Support (32-bit)
ASUS Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC
MSVCRT Redists
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
HP Google Drive Plugin
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
AI Suite 3
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
ENE IO Driver
HP Dropbox Plugin
Futuremark SystemInfo
Logitech Webcam Software
Kingston AURA DRAM Component
Elevated Installer
ASUS AURA Motherboard HAL
ROG RAMDisk
ENE RGB HAL
AURA DRAM Component
ASUS AURA Extension Card HAL
WD Desktop App 2.1.0.246
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Mumble 1.2.19
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
SimCity™
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
LWS Facebook
QuickTime 7
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RSI Launcher 1.2.0
NZXT CAM 4.2.3
AMD Software
CPUID ROG CPU-Z 1.88
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
MAGIX Connect
proDAD Mercalli NLE 4.0 (64bit)
proDAD Vitascene 3.0 (64bit)
Warframe
Cities: Skylines
Tabletop Simulator
FINAL FANTASY XIV Online
Conan Exiles
Starr Mazer: DSP
Streets of Rogue
Warhammer: Vermintide 2
House Flipper
Renegade Ops
Synaptics Pointing Device Driver
TeamSpeak 3 Client
Universal Control
XSplit VCam
PACE License Support Win64
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
GALAX GAMER RGB
MSVCRT Redists
Update for Windows 10 for x64-based Systems (KB4023057)
Vita Concert Grand LE
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
teVirtualMIDI64
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
iCloud
Corsair AURA DRAM Component
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AURA DRAM Component
AMD Product Verification Tool version 1.0.4.8
iTunes
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
VEGAS Pro 16.0
MSVCRT Redists
Epic Games Launcher Prerequisites (x64)
Apple Mobile Device Support
Kingston AURA DRAM Component
ASUS AURA VGA Component
PACE License Support Win64
HP DeskJet 3700 series Basic Device Software
HitFilm Movie Essentials Pack
MSVCRT Redists
ENE RGB HAL
MAGIX Soundpool Music Maker - Feel good
VEGAS Pro 17.0
MSVCRT Redists
ANT Drivers Installer x64
Microsoft Office Office 64-bit Components 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
XSplit VCam
Music Maker
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Elgato Game Capture HD
ASUS AURA Display Component
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
MAGIX Connect
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
NVIDIA Graphics Driver 442.19
NVIDIA GeForce Experience 3.20.2.34
NVIDIA Optimus Update 38.0.4.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.4.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.21
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
NVIDIA Virtual Audio 4.13.0.0
Product Improvement Study for HP DeskJet 3700 series
ASUS AURA Odd Component
ASUS MB Peripheral Products
Visual C++ 10.0 CRT (x64)
MSVCRT Redists
Hybrid AAX64
Ableton Live 9 Lite
WD Desktop App 2.1.0.246 (x64)
Boris FX Continuum Plug-ins 11 for OpenFX and Compatible Products
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ASUS AURA Motherboard HAL
Apple Application Support (64-bit)
Patriot Viper RGB
ASUS AIOFan HAL
Hybrid VST64
ARMOURY CRATE Lite Service
MSVCRT Redists


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRAM FILES (X86)\WESTERN DIGITAL\WD APP MANAGER\PLUGINS\WD BACKUP\App\WDBackupService.exe 00000A58
C:\Program Files (x86)\ASUS\AAHM\1.00.22\aaHMSvc.exe 0000193C
C:\Program Files (x86)\ASUS\AI Suite III\AISuite3.exe 00000E98
C:\Program Files (x86)\ASUS\AI Suite III\DIP4\DIPAwayMode\DipAwayMode.exe 00000EE4
C:\Program Files (x86)\ASUS\AI Suite III\EZ Update\EzUpdt.exe 00000E04
C:\Program Files (x86)\ASUS\AXSP\4.00.38\atkexComSvc.exe 00001928
C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 000018B0
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer\ArmourySocketServer.exe 00000E64
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ShareFromArmouryIII\Mouse\ROG STRIX CARRY\P508PowerAgent.exe 00000DFC
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exe 00001578
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.25\AsSysCtrlService.exe 00001930
C:\Program Files (x86)\ASUS\AsusFanControlService\2.00.77\AsusFanControlService.exe 00001958
C:\Program Files (x86)\ASUS\ROG Live Service\ROGLiveService.exe 00001B0C
C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe 00003D3C
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe 0000190C
C:\Program Files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe 00001A78
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004F10
C:\Program Files (x86)\Google\Update\1.3.35.442\GoogleCrashHandler.exe 00001A04
C:\Program Files (x86)\Google\Update\1.3.35.442\GoogleCrashHandler64.exe 000033D8
C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe 00004DB4
C:\Program Files (x86)\LightingService\LightingService.exe 000019F0
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe 00003F68
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 00003ACC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000032C4
C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe 00001AB4
C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe 00001B1C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00003E34
C:\Program Files (x86)\Western Digital\Discovery\Current\Service\WDDiscoveryService.exe 0000444C
C:\Program Files (x86)\Western Digital\Discovery\Current\WD Device Agent.exe 000041F4
C:\Program Files (x86)\Western Digital\Discovery\Current\WD Discovery.exe 000041A0
C:\Program Files (x86)\Western Digital\Discovery\Current\WDDiscoveryMonitor.exe 000040D0
C:\Program Files (x86)\Western Digital\WD App Manager\WDAppManager.exe 00004178
C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.Service.exe 00001920
C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.UserSessionHelper.exe 00002314
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe 0000199C
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002504
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001D3C
C:\Program Files\NZXT CAM\resources\app.asar.unpacked\node_modules\@nzxt\rust-cam\dist\native\target\release\service.exe 000019AC
C:\Program Files\PreSonus\Universal Control\PreSonusHardwareAccessService.exe 00001A94
C:\Program Files\WD Desktop App\kdd 00004490
C:\Program Files\WD Desktop App\kdd.exe 000044D0
C:\Program Files\WD Desktop App\wdsync.exe 00002218
C:\Program Files\Webroot\WRSA.exe 00003CF0
C:\Program Files\Windows Media Player\wmpnetwk.exe 000021D8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002D5C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002D44
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19081.22010.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000035E4
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00004FE8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002D84
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20011.10711.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000E50
C:\WINDOWS\Explorer.EXE 00001838
C:\WINDOWS\SysWOW64\NahimicSvc32.exe 000035CC
C:\WINDOWS\SysWOW64\cmd.exe 0000315C
C:\WINDOWS\System32\DTS\PC\APO4x\DtsApo4Service.exe 000019C8
C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3fbb9bb1983b9ed9\Display.NvContainer\NVDisplay.Container.exe 000009B4
C:\WINDOWS\System32\RtkAudUService64.exe 00001AD8
C:\WINDOWS\System32\rundll32.exe 000018A4
C:\WINDOWS\System32\spoolsv.exe 00001740
C:\WINDOWS\System32\svchost.exe 000059E8
C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000048EC
C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00003E48
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002A58
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000028D0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020C8
C:\WINDOWS\explorer.exe 00003148
C:\WINDOWS\system32\AUDIODG.EXE 00005B68
C:\WINDOWS\system32\ApplicationFrameHost.exe 00004F50
C:\WINDOWS\system32\DllHost.exe 00002278
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002E80
C:\WINDOWS\system32\NahimicService.exe 00001A28
C:\WINDOWS\system32\NahimicSvc64.exe 00004498
C:\WINDOWS\system32\SearchFilterHost.exe 00001B94
C:\WINDOWS\system32\SearchIndexer.exe 00001B5C
C:\WINDOWS\system32\SearchProtocolHost.exe 00001A58
C:\WINDOWS\system32\SettingSyncHost.exe 00003028
C:\WINDOWS\system32\browser_broker.exe 00005468
C:\WINDOWS\system32\conhost.exe 00003404
C:\WINDOWS\system32\ctfmon.exe 00000F98
C:\WINDOWS\system32\dashost.exe 00000E14
C:\WINDOWS\system32\dwm.exe 00000498
C:\WINDOWS\system32\fontdrvhost.exe 00000450
C:\WINDOWS\system32\lsass.exe 000003A8
C:\WINDOWS\system32\rundll32.exe 00002290
C:\WINDOWS\system32\sihost.exe 00000CFC
C:\WINDOWS\system32\svchost.exe 00006158
C:\WINDOWS\system32\taskhostw.exe 00000FDC
C:\WINDOWS\system32\wbem\unsecapp.exe 000036DC
C:\WINDOWS\system32\wbem\wmiprvse.exe 000014F0
C:\WINDOWS\system32\winlogon.exe 00000418
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000051A8
C:\Windows\System32\CompPkgSrv.exe 000025E4
C:\Windows\System32\MicrosoftEdgeCP.exe 00005B2C
C:\Windows\System32\RtkAudUService64.exe 00003BEC
C:\Windows\System32\RuntimeBroker.exe 00005A00
C:\Windows\System32\SecurityHealthHost.exe 0000623C
C:\Windows\System32\SecurityHealthSystray.exe 00003840
C:\Windows\System32\WUDFHost.exe 000006F0
C:\Windows\System32\smartscreen.exe 00001590
Y:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001318
Y:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00005F78
Z:\Program files\Steam\Steam.exe 00005894
Z:\Program files\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00005C50

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? I would also like to recommend several other troubleshooting steps:

1) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
2) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
3) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
4) Install Windows, Steam and FINAL FANTASY XIV on to the same drive.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Khalm]

Have any changes happened to the device before the issue began? No

1) Already done
2) Already done
3) Already done
4) Drive size prevents this unless you are offering to buy me a new SDD

I have also disabled all other programs on start up that I can.

[Khalm]

I have already done that Please see last post

I have also disabled all other programs on start up that I can.

[Rhaervis]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We would like to recommend performing a Clean Boot on the desktop to see if the crashing continues. This will prevent any programs from starting up when the starting when the computer first boots up. This can end up having adverse effects on the game when these programs are running in the background. To perform a clean boot for Windows 10: Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Khalm]

Everything suggested so far I have already done with the chat and phone support team. Once again I have the ticket # if you need it.

[Khalm]

Okay so I was able to stop the 6d message by telling Razer Synapse 2.0 to not automatically switch to my FFXIV profile for my keyboard and mouse. This then caused a new message to appear "Unable to complete Version Check [####][####][###]" which was then fixed by launching as Admin.

[Dynratygus]

Good morning and thank you for the update.

Khalm , I am glad that that you were able to resolve the issue . In the event you experience anymore problems with Final Fantasy XIV, please post again in the Technical Support Forums.

This thread will be moved to the 'Support Center Resolved'.