Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums,

Fryfor, if you are experiencing the same issue, please create a new forum post with a System Report for assistance along with any previously attempted troubleshooting. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

RiriRilu, unfortunately, the device information in the provided System Report does indicate that the main graphics card being used does not meet the minimum specifications required to play FINAL FANTASY XIV. We do not support Intel graphics cards for FINAL FANTASY XIV. However, we did notice there is an NVIDIA device that is not listed as the primary graphics card. This suggests that you may be running NVIDIA Optimus which controls whether your system utilizes the base Intel card or the NVIDIA card to conserve battery power. Please try disabling NVIDIA Optimus and see if the error persists. For instructions on how to force the NVIDIA card to be enabled or to disable Optimus, please contact NVIDIA Support.

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