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  1. #1
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for the delay in responding. To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    RemiliaScarlet's Avatar
    Join Date
    Jul 2019
    Posts
    7
    Character
    Arashi Rainweaver
    World
    Asura
    Main Class
    Monk Lv 100
    OFCAUSE YES
    ALL SCENARIOS AND SUGGESTIONS WE HAVE TRIED, INCLUDING RESTART PC, CHANGE VPN OR REINSTALL FULL-GAMES, ARE YOU THINK WE SHOULD CHANGE A COMPUTER AND REINSTALL THE SYSTEM?
    THERE WERE ALREADY MUCH EXAMPLE THREAD. GAME DO NOT RUN AND THE LANCHER END WHEN CLICK THE "PLAY" BUTTON.
    I THINK WE HAVE DESCRIBED IT VERY VERY CLEARLY, AND WE NEADN'T PROVIDE ANYMORE. WE ARE VERY CONFIRM THAT ALL PROBLEM ARE BELONGS TO THE CLINET.
    PLEASE DO WHAT YOU SHOULD DO AS SOON AS POSSIBLE, OK?
    (1)

  3. #3
    Player
    Elladie's Avatar
    Join Date
    Oct 2012
    Location
    Limsa
    Posts
    488
    Character
    Elai Khatahdyn
    World
    Omega
    Main Class
    Scholar Lv 90
    Quote Originally Posted by RemiliaScarlet View Post
    OFCAUSE YES
    ALL SCENARIOS AND SUGGESTIONS WE HAVE TRIED, INCLUDING RESTART PC, CHANGE VPN OR REINSTALL FULL-GAMES, ARE YOU THINK WE SHOULD CHANGE A COMPUTER AND REINSTALL THE SYSTEM?
    THERE WERE ALREADY MUCH EXAMPLE THREAD. GAME DO NOT RUN AND THE LANCHER END WHEN CLICK THE "PLAY" BUTTON.
    I THINK WE HAVE DESCRIBED IT VERY VERY CLEARLY, AND WE NEADN'T PROVIDE ANYMORE. WE ARE VERY CONFIRM THAT ALL PROBLEM ARE BELONGS TO THE CLINET.
    PLEASE DO WHAT YOU SHOULD DO AS SOON AS POSSIBLE, OK?
    When the moderator is trying to help you, and you refuse to provide the information they ask for but instead reply unnecessarily aggressively, I wouldn't blame said moderator for ignoring you going forward. Some players are experiencing issues since the new loading screen was introduced. I am one of those players. The only solution I have found so far is to immediately restart my PC, I can then log in with no problem.

    Yelling at people and being rude isn't in the least bit helpful. Quite the opposite in fact
    (0)

  4. #4
    Player
    EvilPickle's Avatar
    Join Date
    Feb 2020
    Posts
    4
    Character
    Evil Pickle
    World
    Zalera
    Main Class
    Black Mage Lv 68
    Quote Originally Posted by Elladie View Post
    When the moderator is trying to help you, and you refuse to provide the information they ask for but instead reply unnecessarily aggressively, I wouldn't blame said moderator for ignoring you going forward. Some players are experiencing issues since the new loading screen was introduced. I am one of those players. The only solution I have found so far is to immediately restart my PC, I can then log in with no problem.

    Yelling at people and being rude isn't in the least bit helpful. Quite the opposite in fact
    i think the fact of the matter is that all they are doing is using cut and paste replies on everyone's posts, and it quickly becomes infuriating that it comes across as they are doing nothing to remedy the situation which is obviously on their end, due to multiple people with different systems having the same issue directly after a patch.
    (0)