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  1. #1
    Player
    SpriteNiamh's Avatar
    Join Date
    Feb 2020
    Posts
    3
    Character
    Niamh Lovelace
    World
    Faerie
    Main Class
    Fisher Lv 80

    6d error after 5.2 patch only

    Same as everyone else posting, been dealing with the 6d error ever since 5.2 dropped and it has become rather frustrating, especially since every option and possible fix effort has given me nothing in return. From Mactype (which I do not even have installed), to updating my drivers, switching client from old to new, and even reinstalling it 3 times.

    I will provide my system information for the sake of having extra info. My PC has been running FF14 smoothly for quite some time, without any hiccups to name. So I am unsure if there is anything I can do client side to fix the issue, and feel that I am relying on a fix being patched in for this. Seeing how I am well in the area of specs to run this game, it is definitely not an issue with my PC struggling to run it.

    I do hope this is addressed or at least acknowledged and further looked into. Needless to say, been eager as anyone to get into patch 5.2



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\User\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU AMD FX(tm)-6350 Six-Core Processor (6 CPUs), ~3.9GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
    SYSTEM_BIOS 2501
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8091.516MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 13467.516MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.511GB SYSTEM_FREEDISC_SPACE 132.482GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.068GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.673GB SYSTEM_FREEDISC_SPACE 198.275GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 6052.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4045.758 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9e532b5f619dc909\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.4219
    SYSTEM_GRAPHICS_DRIVER_DATE 1/29/2020 00:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (3- Tronsmart Glary)
    SYSTEM_SOUND_DEVICE_ID {14CBD1B1-1199-4AD7-B7EF-580FA2C70B1A}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {0A7AA032-B7F1-47A5-8CD7-1FF2CC183F4E}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {3A58814B-BE64-409A-BAFC-4C455EDDF38C}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0356
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/4/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {44172770-B851-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7AB370B0-26F3-11EA-8001444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7AB3E5E0-26F3-11EA-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7AB40CF0-26F3-11EA-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4417EAC0-B851-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {441838E0-B851-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {44185FF0-B851-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {943AD0A0-AE2B-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Tronsmart Glary
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    #general - Discord
    Technical Support - Post New Thread - Google Chrome
    Microsoft Edge
    Microsoft Edge
    Microsoft Edge
    Microsoft Text Input Application
    Microsoft Store
    Microsoft Store
    Calendar
    Calendar


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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    Adobe Flash Player 31 PPAPI
    Battle.net
    BYOND
    Destiny 2
    Diablo III
    Dolphin
    Epic Pen version v3.6.0.0
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    Nexon Launcher
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    Uplay
    ForHonor
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Adobe AIR
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    NETGEAR A6210 Genie
    FINAL FANTASY XIV ONLINE
    Microsoft XNA Framework Redistributable 4.0
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    MTG Arena
    HiPatch
    Hi-Rez Studios Authenticate and Update Service
    Java Auto Updater
    GamingMouse
    Epic Games Launcher
    Google Update Helper
    Microsoft Visual C++ 2005 Redistributable
    Minecraft
    Microsoft Visual C++ 2005 Redistributable
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    Microsoft Visual C++ 2005 Redistributable
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    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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    Launcher Prerequisites (x64)
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    OldSchool RuneScape Launcher 1.2.7
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
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    Warhammer 40,000: Dawn of War II
    Warhammer 40,000: Dawn of War II - Chaos Rising
    F.E.A.R. 3
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    Path of Exile
    The Forest
    A Hat in Time
    No Man's Sky
    Resident Evil / biohazard HD REMASTER
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    SEGA Mega Drive & Genesis Classics
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    Warhammer 40,000: Inquisitor - Martyr
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    Warhammer 40,000: Space Marine
    Warhammer: Vermintide 2
    Warhammer 40,000: Dawn of War II - Retribution
    DARK SOULS™: REMASTERED
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    Risk of Rain 2
    They Are Billions
    Stick Fight: The Game
    Crash Bandicoot™ N. Sane Trilogy
    Outward
    Halo: The Master Chief Collection
    Spyro™ Reignited Trilogy
    Viscera Cleanup Detail: alpha v0.25
    Wacom Tablet
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 241 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Epic Games Launcher Prerequisites (x64)
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    SlimDX Runtime .NET 4.0 x64 (January 2012)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 442.19
    NVIDIA Graphics Driver 442.19
    NVIDIA GeForce Experience 3.20.2.34
    NVIDIA Optimus Update 38.0.4.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.4.0
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.21
    NVIDIA Install Application
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    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.20.2.34
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    LibreOffice 6.1.2.1


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000EF4
    C:\Program Files (x86)\GamingMouse\mousehid.exe 000011D4
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002580
    C:\Program Files (x86)\NETGEAR\A6210\A6210.EXE 00002870
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021D4
    C:\Program Files\Logitech Gaming Software\LCore.exe 00001814
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000D1C
    C:\Program Files\ShareX\ShareX.exe 0000024C
    C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001878
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2002.1001.3.0_x64__8wekyb3d8bbwe\app\XboxAppServices.exe 00003460
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002C64
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBar.exe 00003B9C
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00003920
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 000009E8
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003558
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20011.10711.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002F98
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20280.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe 0000190C
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20280.0_x64__8wekyb3d8bbwe\HxTsr.exe 000009A4
    C:\Users\User\AppData\Local\Discord\app-0.0.305\Discord.exe 0000328C
    C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002434
    C:\WINDOWS\Explorer.EXE 000025B8
    C:\WINDOWS\System32\svchost.exe 00000020
    C:\WINDOWS\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 0000237C
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000F18
    C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00003BBC
    C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002BD4
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002984
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000021E0
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002564
    C:\WINDOWS\system32\DllHost.exe 00000BA0
    C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00000AC8
    C:\WINDOWS\system32\SettingSyncHost.exe 00002F74
    C:\WINDOWS\system32\browser_broker.exe 000032A8
    C:\WINDOWS\system32\conhost.exe 0000227C
    C:\WINDOWS\system32\sihost.exe 00001980
    C:\WINDOWS\system32\svchost.exe 000029CC
    C:\WINDOWS\system32\taskhostw.exe 00001B14
    C:\Windows\System32\CompPkgSrv.exe 00003508
    C:\Windows\System32\MicrosoftEdgeCP.exe 000014EC
    C:\Windows\System32\RuntimeBroker.exe 00002E3C
    C:\Windows\System32\SecurityHealthHost.exe 00002E70
    C:\Windows\System32\SecurityHealthSystray.exe 00002640
    C:\Windows\System32\smartscreen.exe 00002048
    C:\Windows\helppane.exe 000034B0
    E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00002610
    E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000890
    E:\Program Files (x86)\Steam\Steam.exe 000033E4
    E:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000021E4
    (0)

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs and any other programs/add-ons/overlays which would change display settings or permissions. Also, remove any custom configurations made using graphics driver-level programs.
    3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    5) Try installing Windows, Steam and FINAL FANTASY XIV on to the same drive if possible.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    SpriteNiamh's Avatar
    Join Date
    Feb 2020
    Posts
    3
    Character
    Niamh Lovelace
    World
    Faerie
    Main Class
    Fisher Lv 80
    Just posting this so others can see it, but changing my region locale for non-unicode programs back to my original (where instead it was japanese) fixed the issue.
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

    Good luck with your adventures through Eorzea!
    (0)

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