While I understand you might have problems this isn't related to the EU problem that many people have right now.
I do want to share my thoughts on this and I it doesn't seem a problem with package loss.
Package loss is most important in the first and final address and you have 0% on both so thats good, the package loss during the route is probably because you don't get a response from them.
did a trace for you and I'm from the Netherlands, maybe your problem is already gone by now?