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  1. #1
    Player
    hqdm's Avatar
    Join Date
    Aug 2013
    Posts
    234
    Character
    Honey Hole
    World
    Tonberry
    Main Class
    Gladiator Lv 2

    FFXIV just randomly closes without any sort of error message

    Started happening earlier today.

    Idk where to begin troubleshooting because it just straight up closes, there's no error message, there's nothing in the event log. No weird graphical artifacts, normal temps across the board. Disks show no sign of corruption or failing sectors etc. Ran memtest and it completed w/o issue. Other games seem fine. I'm stumped.

    It happened twice earlier - once while I was gathering Flax in South Shroud, once while I was xworld in Limsa. I rebooted, and it was fine for a few hours, and then it just closed again on me in Limsa while I was quicksynthing + tabbed out.

    System info:
    https://ghostbin.co/paste/28d75
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  2. #2
    Player

    Join Date
    Jul 2019
    Posts
    7
    It's doing the same thing with me. I'm at my wits end trying to figure it out. I don't run any mods or anything like that. I've reinstalled the game twice now. And now, I can't even log in, it will just close with no error message nothing. I hear the sound of my mail notification, and then the game closes. There's no error message or anything. I'm no perplexed.

    Edit: I have tried rolling back my graphics driver as well. Right now I'm reinstalling the game for a third time in some futile hope I can play this game again.
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    Last edited by aarontc; 02-18-2020 at 09:07 PM.

  3. #3
    Player
    MaverickRed's Avatar
    Join Date
    Dec 2019
    Posts
    1
    Character
    Beatrix Kruger
    World
    Brynhildr
    Main Class
    Gunbreaker Lv 80
    I'm having the same issue only it's when I try to log into the game after it was done downloading the new patch, the window itself doesn't close at all.

    Edit: Okay, um, I just tried opening a new game window and it works perfectly now but the other window isn't closing when I do so.
    (0)

  4. #4
    Player
    edeleve's Avatar
    Join Date
    Feb 2020
    Posts
    1
    Character
    Delebo Tyvern
    World
    Ultros
    Main Class
    Miner Lv 80
    My game started doing this too after the patch came out this morning. I had no trouble in any zones at all until I went to Rak'tika. I'm stuck in Rak'tika because now the game just closes a few seconds after I log in. There's no error message or anything at all, the game just closes.
    (0)

  5. #5
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We do apologize for the delay in responding. hqdm, to prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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