Mouse key bindings 4-5

[KStrike]

Hi,

I'm new to the game and I want to use my extra buttons (4 & 5) on my mouse to play the game. I have a normal mouse (logitech M560) and I have already used the logitech software setpoint to keybind my 4th and 5th button on the CTRL button. But these buttons don't work ingame. Has anyone experience with this issue?

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response and that you are experiencing difficulties with your mouse. Please try the following troubleshooting steps:

- Try plugging the mouse into different ports (both front and back).
- Make sure all drivers for the mouse are fully up to date.
- Uninstall and reinstall the device drivers.
- Disable all other device drivers, leaving the mouse and keyboard as the only active devices.
- If you are using a specialized gaming keyboard, try using a different keyboard to ensure there are no conflicts between the devices.
- Try unplugging all other devices and only plugging in the mouse and keyboard.
- Make sure Windows has been fully updated form the Microsoft/Windows Update website.
- Double check the gamepad settings/configuration in-game

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.