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  1. #1
    Player
    ZeroAlex's Avatar
    Join Date
    Mar 2018
    Location
    Gridania
    Posts
    21
    Character
    Sabine Chareux
    World
    Coeurl
    Main Class
    Paladin Lv 80

    Game Download Exceptionally Slow

    Recently my FF14 was refusing to close when I attempted to exit, it was also occasionally throwing DX11 errors upon launch and crashing. With the 5.2 patch upcoming I figured a reinstall of the game was in order to resolve these issues.

    Downloading the game, however, has turned into an ordeal of its own. The download speed appears to be capped below 2Mb/s. At its current speed the download will take some 12 hours. I attempted to leave it going while I was at work but it lost connection halfway through the download while I was gone and lost all progress.

    I'd rather not have to leave this download going for half a day only to see a connection hiccup break it again so I've come here with an info dump to see if you can try something I've not tried.

    System has been rebooted, the problem isn't an issue of disk usage (the drive in question is an SSD). I have rebooted the modem, speed tests to multiple sources including MLABS say I should have a bandwith of about 50 times the game's current download speed.

    Device is not nor has it ever been connected wirelessly, I do not even have wireless capability installed in this computer - it is connected directly to the modem via a single CAT 6E patch cable.

    I've added port forwarding exceptions to the router, I've attempted to remove the router entirely and connect directly to the modem as well as add the port exceptions to the modem. The programme has an exception in the windows firewall.

    If anyone has other suggestions I'm open to them.

    Network Usage and Download Speed
    Code:
    
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
    
    MyDocument	C:\Users\zer0a\Documents
    FINAL FANTASY XIV ONLINE	C:\Games\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local
    
    
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-
    
    SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU	Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 8  SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS	Ver: FOR_821.rom vFOR8.21
    SYSTEM_LANGUAGE	English (Regional Setting: English)
    SYSTEM_MEMORY	24515.445MB
    SYSTEM_VIRTUAL_MEMORY	134217727.875MB
    SYSTEM_PAGE_FILE	28099.445MB
    SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 930.510GB    SYSTEM_FREEDISC_SPACE 188.425GB
    SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1862.468GB    SYSTEM_FREEDISC_SPACE 613.630GB
    SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 0.536GB    SYSTEM_FREEDISC_SPACE 0.157GB
    SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 0.098GB    SYSTEM_FREEDISC_SPACE 0.065GB
    SYSTEM_STORAGE	H:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1862.479GB    SYSTEM_FREEDISC_SPACE 1152.783GB
    SYSTEM_DIRECTX_VERSION	DirectX 12
    SYSTEM_GRAPHICS	NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP	GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	4043.500 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	12257.723 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3200
    SYSTEM_GRAPHICS_DRIVER_DATE	7/23/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_GRAPHICS	NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP	GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	4043.500 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	12257.723 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3200
    SYSTEM_GRAPHICS_DRIVER_DATE	7/23/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_SOUND	Speakers / Headphones (IDT High Definition Audio CODEC)
    SYSTEM_SOUND_DEVICE_ID	{4D5BE8FB-CAF1-44F9-B88B-0C9C819693E9}
    SYSTEM_SOUND_DEVICE_NAME	stwrt64.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.10.6491.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	8/16/2013 00:00:00
    SYSTEM_SOUND	Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
    SYSTEM_SOUND_DEVICE_ID	{51C84EFF-9DA1-4CB5-B220-809B566031B8}
    SYSTEM_SOUND_DEVICE_NAME	stwrt64.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.10.6491.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	8/16/2013 00:00:00
    SYSTEM_SOUND	Optix MAG27C (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID	{6F61F869-151D-4FC2-BFCC-8BF01A0D9CB9}
    SYSTEM_SOUND_DEVICE_NAME	nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION	1.03.0038.0016
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	7/24/2019 00:00:00
    SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{7D5CD0F0-8748-11E8-8001444553540000}
    SYSTEM_INPUT_NAME	USB Laser Game Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{7D5CF800-8748-11E8-8002444553540000}
    SYSTEM_INPUT_NAME	USB Laser Game Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{4B655550-2E00-11E8-8001444553540000}
    SYSTEM_INPUT_NAME	Logitech G710 Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{4B679F40-2E00-11E8-8003444553540000}
    SYSTEM_INPUT_NAME	Logitech G710 Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    
    
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
    
    FFXIVLauncher
    Snipping Tool
    Technical Support - Waterfox Classic
    Shantae: Dance Through the Danger || Metal Cover by RichaadEB & Cristina Vee - YouTube - Waterfox Classic
    Resource Monitor
    pepsuber + 1 Chat
    #general - Discord
    Settings
    Settings
    Calculator
    Calculator
    iTunes
    Microsoft Text Input Application
    Mail
    Inbox - Hotmail ‎- Mail
    Elgato Sound Capture
    File Explorer
    Steam
    
    
    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
    
    Adobe AIR
    Adobe Photoshop 7.0
    Advanced Combat Tracker (remove only)
    MSI Afterburner 4.5.0
    BitRaider Streaming Client
    Google Chrome
    Command & Conquer Generals
    Command and ConquerTM Generals Zero Hour
    LogMeIn Hamachi
    Mudfish Cloud VPN v4.4.6
    MusicBee 3.2
    OBS Studio
    OpenRA
    qBittorrent 4.0.4
    Rockstar Games Social Club
    RPG Maker VX RTP
    Steam
    Star Wars The Old Republic
    TeamViewer
    Uplay
    Tom Clancy's The Division 2
    VLC media player
    Windows Glulxe
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Command & Conquer Generals
    FOMM 0.14.11.12
    Adobe AIR
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    OpenOffice 4.1.6
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    FINAL FANTASY XIV ONLINE
    Minecraft
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Star Wars: The Old Republic
    Samsung Data Migration
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
    Java Auto Updater
    Google Update Helper
    Apple Application Support
    Microsoft Visual C++ 2005 Redistributable
    Apple Software Update
    Microsoft Games for Windows - LIVE Redistributable
    Fallout Fixt 0.81alpha (Full Custom)
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Adobe Refresh Manager
    Adobe Acrobat Reader DC
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    LOOT version 0.12.5
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    I.R.I.S. OCR
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Microsoft .NET Core SDK - 2.1.101 (x64)
    LogMeIn Hamachi
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Command and ConquerTM Generals Zero Hour
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Vortex
    7-Zip 18.01 (x64)
    Cheat Engine 7.0
    Logitech Gaming Software 8.96
    Notepad++ (64-bit x64)
    PPSSPP
    Project Zomboid
    Sonic CD
    Crusader Kings II
    Starbound
    Age of Empires II: HD Edition
    Europa Universalis IV
    Dying Light
    Spelunky
    NEO Scavenger
    METAL SLUG 3
    Wargame: Red Dragon
    Stellaris
    This War of Mine
    Tabletop Simulator
    Sid Meier's Civilization VI
    RimWorld
    METAL SLUG X
    20XX
    Frostpunk
    SEGA Mega Drive & Genesis Classics
    Tyranny
    METAL SLUG
    Fallout 4
    Hearts of Iron IV
    Stardew Valley
    Victoria II
    ACE COMBAT™ 7: SKIES UNKNOWN
    ATOM RPG
    Dungeon Painter Studio
    Graveyard Keeper
    SD GUNDAM G GENERATION CROSS RAYS
    Freeman: Guerrilla Warfare
    SumatraPDF
    VASSAL (3.2.17)
    Waterfox Classic 56.3 (x64 en-US)
    Elgato Game Capture HD
    FFXIV TexTools
    iTunes
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Elgato Stream Deck
    Java 8 Update 231 (64-bit)
    MPC-HC 1.7.13 (64-bit)
    Microsoft ASP.NET Core 2.0.6 Runtime Package Store (x64)
    LibreOffice 6.2.3.2
    Update for Windows 10 for x64-based Systems (KB4023057)
    Update for Windows 10 for x64-based Systems (KB4480730)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    HP Officejet Pro 8610 Basic Device Software
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Bonjour
    Apple Mobile Device Support
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft .NET Core Host - 2.0.6 (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820
    Microsoft .NET Core Host FX Resolver - 2.0.6 (x64)
    Microsoft Visual C++ 2005 Redistributable (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 432.00
    NVIDIA Optimus Update 36.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    DisplayDriverAnalyzer
    NVIDIA Install Application
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Update Core
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft .NET Core Runtime - 2.0.6 (x64)
    Paradox Launcher v2
    Microsoft .NET Core SDK - 2.1.101 (x64)
    UpdateAssistant
    
    
    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
    
    C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	00000940
    C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	000052FC
    C:\Games\Steam\Steam.exe	000004C4
    C:\Games\Steam\bin\cef\cef.win7x64\steamwebhelper.exe	000021F8
    C:\Non-Critical Stuff\SoundCapture\SoundCapture.exe	000030DC
    C:\Non-Critical Stuff\StreamDeck\QtWebEngineProcess.exe	00004844
    C:\Non-Critical Stuff\StreamDeck\StreamDeck.exe	00004BC0
    C:\Non-Critical Stuff\iTunes\iTunes.exe	00005690
    C:\Non-Critical Stuff\iTunes\iTunesHelper.exe	00006BB0
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe	000065E4
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe	00005654
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe	00005C98
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	00004C50
    C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe	00005380
    C:\Program Files\Logitech Gaming Software\LCore.exe	00005A04
    C:\Program Files\Waterfox\waterfox.exe	0000228C
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19081.22010.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe	00005F48
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1910.0.0_x64__8wekyb3d8bbwe\Calculator.exe	00001A98
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe	000038F0
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20136.0_x64__8wekyb3d8bbwe\HxOutlook.exe	00005360
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.12430.20136.0_x64__8wekyb3d8bbwe\HxTsr.exe	00006628
    C:\Users\zer0a\AppData\Local\Discord\app-0.0.305\Discord.exe	00002480
    C:\Users\zer0a\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe	00004518
    C:\Users\zer0a\Desktop\OpenHardwareMonitor\OpenHardwareMonitor.exe	00001554
    C:\Users\zer0a\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe	0000558C
    C:\WINDOWS\Explorer.EXE	000033C0
    C:\WINDOWS\System32\svchost.exe	00006374
    C:\WINDOWS\system32\ApplicationFrameHost.exe	00004150
    C:\WINDOWS\system32\DllHost.exe	000058DC
    C:\WINDOWS\system32\SearchFilterHost.exe	00001234
    C:\WINDOWS\system32\SettingSyncHost.exe	00006178
    C:\WINDOWS\system32\SnippingTool.exe	00006454
    C:\WINDOWS\system32\conhost.exe	0000547C
    C:\WINDOWS\system32\ctfmon.exe	00002268
    C:\WINDOWS\system32\perfmon.exe	00002AFC
    C:\WINDOWS\system32\sihost.exe	0000545C
    C:\WINDOWS\system32\svchost.exe	000010D8
    C:\WINDOWS\system32\taskhostw.exe	00004010
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00004D44
    C:\Windows\System32\RuntimeBroker.exe	00001A94
    C:\Windows\System32\SecurityHealthSystray.exe	000046D4
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe	00006BD4
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe	00005E8C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	000063E0
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe	000022A0
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	000022E8
    (0)
    Last edited by ZeroAlex; 02-15-2020 at 09:53 AM.

  2. #2
    Player
    Guild's Avatar
    Join Date
    Jun 2019
    Posts
    1
    Character
    Le E-
    World
    Tonberry
    Main Class
    White Mage Lv 70
    Download speed aside, have you double-checked that the progress has in fact been reset? Whenever you start downloading the percentage isn't based on the total, but how much is remaining from when you opened the client.
    (0)

  3. #3
    Player
    ZeroAlex's Avatar
    Join Date
    Mar 2018
    Location
    Gridania
    Posts
    21
    Character
    Sabine Chareux
    World
    Coeurl
    Main Class
    Paladin Lv 80
    Yes, progress was reset; also download speed is still exceptionally slow.
    (0)

  4. #4
    Player
    EaMett's Avatar
    Join Date
    Dec 2016
    Posts
    1,430
    Character
    Ea Sin
    World
    Faerie
    Main Class
    Scholar Lv 90
    You're lucky your download speed is even slow. Can't download anything here it just stops at about 1.2 gigs.
    (0)

  5. #5
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums,

    We apologize for the delay in our response, please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)