Results 1 to 4 of 4

Hybrid View

  1. #1
    Player
    MaiSuu's Avatar
    Join Date
    Nov 2019
    Posts
    57
    Character
    Suuka Haishin
    World
    Balmung
    Main Class
    Summoner Lv 80

    Error 90002 2002 10105 connection to server Error

    Hello!

    I've been having this issue on and off for the past 2 weeks, and it has only increasingly WORSENED to the point i get kicked out and can try for hours on end but not be able to get back in.

    It is now more frequent and with longer disconnection times...

    The errors are: 90002, 2002, and sometimes 10105.

    Please help, as I've already tried Uninstalling, reinstalling, and turning my router on and off. I don't understand what the issue could be, or why it seems to be occurring more frequently.

    My internet works perfectly fine on any other game, it's just with FFXIV I am seeing an issue

    Is there anyway to fix this issue?

    I'm desperate at this point, please and thank you!
    (0)

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums,

    Please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    Thank you for posting in the Final Fantasy XIV Technical Support Forums.
    (1)

  3. #3
    Player
    MaiSuu's Avatar
    Join Date
    Nov 2019
    Posts
    57
    Character
    Suuka Haishin
    World
    Balmung
    Main Class
    Summoner Lv 80
    Hello!

    Thank you for the help, I followed the steps in your instructions and I haven't disconnected once today. I think and hope it's fixed. Thank you so much!! This definitely did the trick.

    I will keep on the look out if there's any change.

    Thank you!
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We do apologize for the delay in response. Thank you for keeping us updated. I will be moving this thread to "Closed Concerns".

    Good luck with your adventures through Eorzea!
    (0)