The problem with the mentor system

[SoranRigel]

What if the majority of people think the road is fine? You have to find this data out to make logical reasoning. If 0.03% think the road needs fixing, but the other 99.97% think it is fine as it is....then what? This is just an example though, obviously we would need way more information on the good side of the road first.

You will never know from those who left the game due to their collision with toxic mentors what they think about this system.
You will not learn about this in those who for some reason consider toxicity to be a normal style of communication.
And you 'll never know from those who drowned about dolphins that push people into the high seas, instead of pushing them toward the shore.
I hope, analogy is clear?