The problem with the mentor system

[RajNish]

What is a Mentor

Mentors are veteran players who chose to offer their time and experience to help guide new adventurers. To facilitate their assistance, mentors will gain access to a special chat channel as well as a means to easily register for duties and trials with new players.

As a mentor you are expected to actively perform the following:

Provide gameplay advice for new adventurers and other players.
Be an exemplar for player etiquette.
Invite new adventurers to the Novice Network and answer their queries in the chat channel.

Mentors chatting in the raid.



Mentor's search info.

[Jollyy5]

Personally I've had NN turned off for years now due to it just flooding my text box...

Sure, I suppose you could ask someone about stuff like: "Where is x" or "How does x mechanic work", but for any class related questions, I would advice looking stuff up online instead of asking people on NN. This is because the NN role is so easy to get that anyone can do it, so the chat tends to be filled with under performers who have no idea what they are talking about.

[PyurBlue]

Mentors chatting in the raid.

Mentor's search info.

Why does the 1% bad mentors matter more than the rest? The NN serves its purpose daily to allow experienced players to help novices.

I would advice looking stuff up online instead of asking people on NN. This is because the NN role is so easy to get that anyone can do it, so the chat tends to be filled with under performers who have no idea what they are talking about.

NN also has savage and ultimate raiders who are willing to teach a class up to very high levels. Some of them are pretty dedicated too. There advantages to learn directly from a mentor, just looking up info isn't always the best way to learn. They're also not mutually exclusive.

[RajNish]

Why does the 1% bad mentors matter more than the rest? The NN serves its purpose daily to allow experienced players to help novices.

This is not 1%. This is a trend. These are experienced players who play for several years. Some of them have their own FC.

I meet such people in dungeons and raids quite often and write reports. But reports and blacklisting do not guarantee:
1. That they will stop doing this.
2. That I will not meet them at roulette again.

[MomomiMomi]

This is not 1%. This is a trend. These are experienced players who play for several years. Some of them have their own FC.

I meet such people in dungeons and raids quite often and write reports. But reports and blacklisting do not guarantee:
1. That they will stop doing this.
2. That I will not meet them at roulette again.

And how many do you meet that aren't like this? I bet you have no idea, because it isn't noteworthy to get someone who isn't acting like this. Moreover, someone can be a mentor and not be displaying their crown.

[RajNish]

And how many do you meet that aren't like this? I bet you have no idea, because it isn't noteworthy to get someone who isn't acting like this. Moreover, someone can be a mentor and not be displaying their crown.

I already answered in another thread. No more than 10, probably less. People who do not do mechanics, standing in the AOE and pull before the tank. People kicking newbies because they didn't like something. People talking rude and insulting. Sadly, most of them were mentors.

Something about shiny crown, by the way. From Reddit.

[RajNish]

Moreover, someone can be a mentor and not be displaying their crown.

If some kind person wants to help people and helps them without a crown, please explain to me why we need a crown icon?

[LalafellDown]

Not sure what OP is talking about. Perhaps they had a bad experience? People have been really helpful in the NN channel. Newbies and mentors all asking questions and getting help. Anytime a newbie asks for help plenty of people jump in to assist. It’s become a really positive experience. Same goes when running dungeons with a mentor.

I don’t remember ever seeing a mentor act bad except during the great purge. When Mentorship was first released. Other than that it’s been great.

We usually never see post about how great mentors are because people are satisfied and leave it at that. The loudest posts are always that one negative experience. The post is followed by, “get rid of mentors.”

Usually the problem wasn’t the mentor, but the one who can’t handle criticism.

[EaMett]

Mentors are rarely mentors to help other players (which is their intended purpose)

Please explain why you think this statement is true? I've yet to see any convincing argument.

[KageTokage]

Please explain why you think this statement is true? I've yet to see any convincing argument.

The general lack of activity in Novice Network when questions are posed makes me feel that way. Even when it's nearly full, it's almost always just me and maybe ten other people tops actually trying to be helpful.