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  1. #1
    Player
    Acornbot's Avatar
    Join Date
    Feb 2020
    Posts
    2
    Character
    Susuri Suri
    World
    Omega
    Main Class
    Machinist Lv 76
    I've mentioned in my first post, I've gone through that troubleshooting as part of my many attempts, without success at improving the situation, thank you for the reply. I will try to contact my ISP to open those ports for me as I've attempted to on my own but was unable to safely complete.
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  2. #2
    Player
    BaldurTyr's Avatar
    Join Date
    Feb 2020
    Posts
    1
    Character
    Baldur Tyr
    World
    Louisoix
    Main Class
    Dark Knight Lv 80
    Also being affected by this for the last couple of days, while previously i had no issues - and also under MEO ISP, while connected via NOS Mobile Internet it works fine, Acornbot since you mentioned you were contacting MEO, was there any light?

    Also good to note, this issue happens for me in both PS4 and PC, so the Internet Explorer General troubleshooting steps will never have any effect.

    As it currently stands it looks like its ISP related, at least on my end.
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  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Quote Originally Posted by Acornbot View Post
    I've mentioned in my first post, I've gone through that troubleshooting as part of my many attempts, without success at improving the situation, thank you for the reply. I will try to contact my ISP to open those ports for me as I've attempted to on my own but was unable to safely complete.
    Thank you for the reply Acornbot.

    If you have tried the standard troubleshooting and your connection is fine to the other Data Centers, you may be running into a routing issue along your way to the EU Server. Unfortunately, the troubleshooting we provide is unlikely to be effective if the issue stems from outside of your home network. In this case, I'd recommend contacting your ISP regarding the issue and making a report with them.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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