Unable to commence queued duty from within cutscenes if "traveling" involved

[icy_]

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Date & Time: for any applicable quest cutscenes. Last one Jan 29, 2020 22:38 EST
Frequency: 100%
World name: Jenova
Character name: Icy Tease
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo: solo
In-game time:
Area and coordinates:
Housing:

Steps:
1. Queue up for any duty, for example a roulette
2. Start/continue a quest with a cutscene.
3. Queue pops; attempt to click "commence"

Expected behavior: you successfully join the duty, and once you are done, you're able to re-interact with NPC/destination and thereby re-watch the cutscene from the beginning.

Actual behavior: Game replies with "you are occupied". You're then forced to either take a duty withdraw penalty, or skip the cutscene entirely and have to find an inn to rewatch from the journal.

Most cutscenes do indeed allow you to commence out once a queue pops. I suspect certain quests that involve traveling cause this bug and/or undesired behavior.

Buggy Examples:

• I've seen this happen with various "Ferry" type of NPC where traveling is involved and a natural part of the cutscene.
• lvl71 MSQ quest Warrior of Darkness, final (third) cutscene where you speak to the Crystarium master of suites to retire to your quarters. Before giving you the quest reward, there is a transition to an inn room and a long cutscene. My Leveling roulette queue popped at this time and I was unable to commence, with error "you are occupied". I chose to skip this cutscene to commence the duty that I've been waiting for. Had to interact with innkeep again afterwards and rewatch it from the journal.
• Happened again in the following quest, with lvl72 MSQ "An Unwelcome Guest". There's a doorman at the Dossal Gate who triggers a cutscene of a meeting between Crystal Exarch and Ran'jit. My character transitions into the Crystal Exarch's room as part of it, so this is the "traveling part". My 50/60/70 roulette came up during the conversation, and I could do nothing but take a withdraw penalty -- didn't want to skip yet again and have to rewatch from an inn yet again...

Screenshots of this latest incident below.

1. Showing some quest dialogue during the cutscene (I have separate console tab for quest dialogue)


2. Me attempting to click "Commence" on the popup at about the same timestamp:


A majority of quests allow you to commence duties from within the cutscenes. Please fix the buggy ones that are causing "you are occupied" errors.

thanks,
icy`

Win10 PC
January 29, 2020