Lag makes game unplayable 01/22/2020

[Shandtacklann]

Date & Time: 01/22/2020 & ALL DAY!
Frequency: ALL DAY!
World name: Famfrit
Character name: Kluya Aether
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: all classes/varies
Party or solo: both
In-game time: all day
Area and coordinates: everywhere
Housing: happens there too
Steps:
1. Restarted PC
2. checked other streaming internet services
3. logged out and logged back in
all no help
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: High Speed/Comcast(xfinity)
- Modem maker/model number: i don't know

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

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n/a it's happening to my fiance' on his PS4. he is having the EXACT same Lag issues

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
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Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

Another random party member in the Palace of the dead was having the same issue earlier.

On going problem all day, I figured it would be resolved in a few hours. 5 hours later, no help issue persists. going to go play something else for awhile until the problem is fixed.

THE GAME IS UNPLAYABLE If I could get a refund for this month I would like one...

[Travesh]

I didn't start experiencing the lag issues until this evening around 6 PM EST. I'm on PC, on Primal - Hyperion, and its really hard to do anything. My ISP is Xfinity, and according to others, they're having the same/similar issue. Just raising my hand as well to say this isn't the only person effected.

[Dynratygus]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Are you connected directly to the router or are you using WiFi? Is the Final Fantasy XIV application allowed through the fire wall? Were any updates or changes made to your network settings?

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