Easy fix to bad mentors; Report them to the GM's. If someone is breaking the rules or abusing others, they will get the penalty and if enough people actually REPORT they will lose the shiny name glamour
But god forbid mentors not being sunshines 24/7 when people literally spit on their faces and refuse to actually listen OR refuse to even try to understand whats being told to them. Maybe just maybe this is not only about bad mentors but also about bad sprouts/non mentor players who refuse to listen.
I understand, in your head there is only bad mentors and all of them should play according to you and if they say hello the wrong way theyre bad and should feel bad. You can bring the rule book out as much as you want, but dude, bro, the non mentor people are breaking them too. And as I said and multiple people before me; REPORT FOR THE LOVE OF EVERYTHING GOOD REPORT THEM!!! As seen in many other online games, if someone receives enough reports they will get penalty from their actions and in this case lose the name glamour.
(Also report anyone who is breaking the rules and being abusive in the game, not only mentors, no one gets a free pass on being an ass)