It does need reworking, but without active policing from GMs, it will always be flawed.

I've noticed new players are actually incredibly reluctant to ask for help unless you have that crown on. To which, once more, should be a watering can. When I had my Burger King crown, people listened. Lost it? Not so much.

I offer help to people going through ARR and want to understand the story and game features better, but when I say "It's ok I don't mind" I'm met with the common answer of "I don't want to be a bother."

New players who aren't jaded or knowledgeable on the community and much less the forums aren't going to see things the same way. I like the system in theory, but it needs a full on Bahamut treatment.