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  1. #1
    Player
    DogLeg's Avatar
    Join Date
    Dec 2019
    Posts
    21
    Character
    Mella M'ajee
    World
    Malboro
    Main Class
    White Mage Lv 80

    ffxiv_dx11.exe+1013258/xiv.exe+198753

    I get this line of code and then about 8-10 more exactly like it but just different end numbers. Ive looked up every possible solution online and tried everything under the sun and yet still egt this box popping up and closing the game on me randomly. I play the game on borderless windowed as i changed it from full screen as i was told and read that full screen can cause such issues but still getting issues after changing to borderless windowed. All drivers are up to date, monitor refresh rate is at 50Hz because I heard the game caps at 60Hz so i dropped it down from the 59 it was at to the current 50Hz and still getting the same issues. Reinstalled the game even with no Anti-V or firewall active to ensure a full install onto Win10/my SSD. Also have every possible file allowed through the firewall. Nothing is coming up as a threat via Windows Defender which is the only firewall/anti-v i have been using since day one. I have never had this issue till i started playing FFXIV and only happens while playing FFXIV. So theres clearly something software wise, the game is trying to do that is not meshing with Win10 and such. PC is freshly built, fully functional, no issues except while playing FFXIV. Any help would be appreciated!
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  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When exactly did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    What have you tried so far in order to alleviate the issue?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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