GIL DISAPPEARED?

[aesteval]

Dont they look at IP address logins in cases of hacking like this and find out where your IP address is and go after the unusual IP addresses/ban accounts associated to those IP addresses?

IP addresses are not exclusive identifiers, can be a publicly facing connection point for multiple users, typically are not static for most home connections, and are easily spoofed. While requiring additional steps for login when an IP address changes has some value, banning entire accounts due to being associated with a specific IP address is ignorant.

[LalaRu]

... i think i might of been hacked? ... what am i suppose to do!? ...

Enable 2fa and your account stolen issues will vanish.

[Pixiehawk]

Enable 2fa and your account stolen issues will vanish.

2fa is a good thing to have, but it's not perfect. The youtube pages that were hacking people were linking to a page that looked like the login page. You put your information in, including the generated 2fa number, and the thieves instantly input it all and are in your account. Never enter you info into a linked page, always go through your saved pages or launcher.

[LalaRu]

...The youtube pages that were hacking people were linking to a page...

Eh? Linking what? The only login you do is in the launcher, and maybe the mog station when you have business there. There is NO reason to follow links given by anonymous and if you do, you get what were you looking for. Troubles.

Unless you can be tricked by "FREEE FANTASIA! CLICK MHERE!" ads, if you do then the problem is not the game or the auth mode.

[NessaWyvern]

Hey OP, make sure you run a virus scan BEFORE changing your pass, incase it was a keylogger.

You're on Excalibur right? After you get stuff fixed, I can give ya 500k or so, to help you get back on your feet

[Pixelburst]

I’d be weary of giving any money. It’s a little strange he came to the forums instead of contacting a GM right away which would been more beneficial for him. Think about it

Something is really fishy and I don’t like it.

[Mhaeric]

I’d be weary of giving any money. It’s a little strange he came to the forums instead of contacting a GM right away which would been more beneficial for him. Think about it

Something is really fishy and I don’t like it.

He straight up said in his post that he reached out to support and hadn't heard back. My advice to him is to be patient for their response. My advice to you is to read posts.

[Pixelburst]

I did read it, but take everything you see/hear with a grain a salt. I don’t trust anything said since he hadn’t posted any proof.

[Mhaeric]

I did read it, but take everything you see/hear with a grain a salt. I don’t trust anything said since he hadn’t posted any proof.

You say that you read that, but I don't believe you since you haven't provided any proof.

[Jojoya]

I did read it, but take everything you see/hear with a grain a salt. I don’t trust anything said since he hadn’t posted any proof.

The OP doesn't owe us any proof. We can't do anything about the situation.

This needs to be handled through SE Support. Any supporting documentation needs to be shared with them, not us.