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  1. #31
    Player
    SamSmoot's Avatar
    Join Date
    Jan 2019
    Posts
    1,436
    Character
    Fugu Barr
    World
    Exodus
    Main Class
    Ninja Lv 100
    Quote Originally Posted by SigmaOZ View Post
    You can verify the last IPs that logged in to the game, there's an option in the MogStation, do it before using the game again because it only records a few entries.


    If you see any IP you do not own then that should be the hacker!.
    It's here: https://secure.square-enix.com/accou...c/loginhistory (You need to be logged in of course.)
    (1)

  2. #32
    Player
    MPK's Avatar
    Join Date
    Mar 2019
    Posts
    995
    Character
    Mirabelle Weaver
    World
    Cactuar
    Main Class
    Summoner Lv 90
    Why don't you have a 2auth token
    (0)

  3. #33
    Player
    HyoMinPark's Avatar
    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 92
    Quote Originally Posted by MPK View Post
    Why don't you have a 2auth token
    If he was phished, 2FA won’t really help him. I know that the Twitch scam links ask for your OTP as well as username/password.
    (0)
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055

  4. #34
    Player Mhaeric's Avatar
    Join Date
    Apr 2012
    Location
    Vancouver, BC
    Posts
    2,141
    Character
    Mhaeric Llystrom
    World
    Balmung
    Main Class
    Red Mage Lv 97
    Quote Originally Posted by Pixelburst View Post
    I did read it, but take everything you see/hear with a grain a salt. I don’t trust anything said since he hadn’t posted any proof.
    You say that you read that, but I don't believe you since you haven't provided any proof.
    (0)

  5. #35
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,091
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    Quote Originally Posted by Pixelburst View Post
    I did read it, but take everything you see/hear with a grain a salt. I don’t trust anything said since he hadn’t posted any proof.
    The OP doesn't owe us any proof. We can't do anything about the situation.

    This needs to be handled through SE Support. Any supporting documentation needs to be shared with them, not us.
    (3)

  6. #36
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,034
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Katalyn View Post
    There has been some good advice here. Provided your account was compromised, you should be able to get a 1 time rollback that will restore most of what you lost, depending how far back they have to go. I would add that you should run a virus scan on your PC in case there is malware that stole your login information.
    A rollback might not be the answer. Not long ago there was someone here saying it took three months before the rollback was implemented, with such a lack of communication that they assumed it wasn't happening, so they started playing again and then lost all that progress when the rollback finally occurred.

    Not that they should have been playing when told not to, but it does mean you might be left waiting that long unable to play at all.

    So it's a good idea to weigh up how much you lost versus how long you might need to wait, and be sure you're okay with that possibility.



    Quote Originally Posted by LalaRu View Post
    Eh? Linking what? The only login you do is in the launcher, and maybe the mog station when you have business there. There is NO reason to follow links given by anonymous and if you do, you get what were you looking for. Troubles.

    Unless you can be tricked by "FREEE FANTASIA! CLICK MHERE!" ads, if you do then the problem is not the game or the auth mode.
    That's prettymuch how it works.

    The scammers convince you to put your details into their website with the promise of some kind of in-game bonus.

    Once you put your details (including one-time password) into that fake website, they have your current one-time password and can use it to log in as you.

    The password makes it harder for people to break into your account, but you just handed them the key.
    (0)

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