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  1. 12-31-2019 06:00 AM #1
    Lumipallo
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    Lumipallo's Avatar
    Join Date
    Dec 2019
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    1
    Character
    Lumi Rae
    World
    Cerberus
    Main Class
    Gunbreaker Lv 80

    Game crashes on Win 10 when exiting

    Hello,

    i have been having this problem now few times, that the game crashes when i exit it. Just black screen, no error code or anything.
    I just need to ctrl+alt+del to close the game from task manager so no biggie but its still a bit annoying.

    I found out someone had similar problems few days ago and posted here in the forums, and also ALOT of similar problems 4 years ago. There was multiple threads found through google.

    What might fix the problem?

    With best regards,

    Lumi
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  2. 12-31-2019 07:10 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    How long have you been experiencing this issue? Additionally could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  3. 01-08-2020 10:20 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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