No one should be allowed to queue without a soul stone if applicable.

[TitanMen]

Should you be doing your classes quests every 5 levels, you'll get the stone. It's not a matter of a privilege of whatnot.

Also, there's a difference between not having your stone in Brayflox's Longstop and not having your stone in Dun Scaith. I'll accept someone being lost and not knowing you need a soul stone around Brayflox, I mean, sure, it happens, whatever. But if somebody is still a Marauder in a raid like Dun Scaith, I'll consider it as trolling.

In HW, you have to do your job quests to unlock your skills (I dunno if SE changed something about that since ShB tbh). Which means, get your soul stone to learn them. If you are lvl 60+ without soul stone and don't know what it is, yes, it's a problem. I don't get why talking about compassion. Like others said, there is a difference between a player lvl 30 who starts the game and don't know what it is, and one lvl60+.

Maybe it would be more productive if instead of shaming those who don't have soul stones equipped that we start from a place of empathy and understanding? Can we all not jump to conclusions and try to understand their perspectives first. There are so many valid reasons that someone does not have a soul stone - for example they forgot to equip it. Maybe they accidentally discarded it because of poor eyesight. Or maybe the game is too overwhelming that they don't know that you should get a soul stone. A gentle reminder is more than sufficient, and shaming/questioning/attacking/bullying people with no soul stones is so unnecessary.