Good morning and thank you for the reply.

Could you try port forwarding? Ppen the following ports ranges on your router:

▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

These are remote ports in your router’s firewall. They designate what can send information to your PC and what cannot. These specific ports are used by the game to connect to the local client.

Thank you for visiting the Final Fantasy XIV Technical Support Forums