Losing wired internet connection while playing FF14

[Dynratygus]

Good morning and thank you for the reply.

Is the Final Fantasy XIV application allowed through the fire wall? Additionally have you tried changing the Internet Explorer settings? Final Fantasy XIV will use the Internet Explorer web browser to connect to the internet. As such, it needs to have the proper configurations to avoid connection issues. Adjust the following settings in the Internet Explorer (not Microsoft Edge) web browser.

Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"


Thank you for posting in the FINAL FANTASY XIV Technical Support Forums

[zabu]

Yes, FFXIV application is allowed through the fire wall. I will change the setting for IE and get back to you. I am also curious should I also do something with Chrome or other web browser since Chrome is my most frequent web browser, I did not know if IE will cause the same issue as Chrome did.