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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    Were any updates or changes made to your network settings?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  2. #2
    Player
    Ryedan's Avatar
    Join Date
    Dec 2019
    Posts
    6
    Character
    Hojo Gojo
    World
    Midgardsormr
    Main Class
    Paladin Lv 80
    No changes were made overtly.

    Both computers recently updated windows 10, but that didn't have any specific network setting changes detailed.

    I'm able to log in if I use the "old" browser (the dark one prior to shadowbringers) as my launcher by changing the config file. Again, I've tried every internet explorer suggestion regarding resetting, enabling permissions, completely wiping cache etc.

    I never use Explorer, so I'm not sure how that could have even changed state.
    (0)

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Ryedan.

    It looks as though you've tried the troubleshooting we would normally provide. As you've mentioned before, you are experiencing the issue on multiple devices. Based on that information, it seem like the error is not associated with any one computer and is likely outside of your immediate home network.

    In this situation, I'd recommend contacting your ISP regarding the issue as you are likely running into a routing issue along your way to the server.

    This thread will be moved to 'Separate Support Required'.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)