Results 1 to 4 of 4
  1. #1
    Player
    TobiasReed's Avatar
    Join Date
    Jul 2016
    Location
    New Gridania
    Posts
    8
    Character
    Tobias Reed
    World
    Sephirot
    Main Class
    Miner Lv 100

    Unable to complete version check

    I keep getting the following message every time I try to log in:

    "Unable to complete version update.

    [30426][19900][2]"

    I've tried several different wifi signals, which usually addresses the probelm but it is not working this time. I don't know why it isn't working as I was playing the game twelve hours ago without any complications.

    Any help would be appreciated.
    (0)

  2. #2
    Player
    TobiasReed's Avatar
    Join Date
    Jul 2016
    Location
    New Gridania
    Posts
    8
    Character
    Tobias Reed
    World
    Sephirot
    Main Class
    Miner Lv 100

    Continuing Problem

    *BUMP*

    I ended up uninstalling and re-downloading the game, which temporarily solved the problem. After leaving the game for two hours and coming back, the issue has resumed.

    How can I solve this problem?
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for visiting the Final Fantasy XIV Technical Support Forums

    Are you connected directly to the router are you using WiFi? Additionally, is the Final Fantasy XIV application allowed through the fire wall? What have you tried to alleviate the issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

Tags for this Thread