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  1. #1
    Player
    Grailvy's Avatar
    Join Date
    Jun 2017
    Posts
    9
    Character
    Grailvy Nyann
    World
    Tonberry
    Main Class
    Thaumaturge Lv 80

    Server is not responding

    Hello, I have a problem regarding to launching new patch. I tried to changed network adapter but it still doesn't work out.

    https://scontent.fbkk6-1.fna.fbcdn.n...ec&oe=5EB14FA0
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
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    2,853
    Good morning and thank you for visiting the Final Fantasy XIV Technical Support Forums.

    Are you connected directly to the router or are you using WiFi? Is the Final Fantasy XIV application allowed through the fire wall?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    Grailvy's Avatar
    Join Date
    Jun 2017
    Posts
    9
    Character
    Grailvy Nyann
    World
    Tonberry
    Main Class
    Thaumaturge Lv 80
    Good morning, My PC connected directly to the router and FFXIV application allowed through the fire wall. Currently I got ' A system error has occured: -2146697205 HTTPS System Error' instead.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    Could you try the following:

    Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    Thank you for visiting the Final Fantasy XIV Technical Technical Support Forums.
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  5. #5
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)