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  1. #1
    Player
    GojuSuzi's Avatar
    Join Date
    Apr 2019
    Location
    Limsa Lominsa
    Posts
    38
    Character
    Cerih Gealai
    World
    Phoenix
    Main Class
    Culinarian Lv 80
    Just to add, also on Light, primarily in Duty instances, not present prior to Tuesday patch and consistent at all hours since then (though worse at peak).
    Also direct wired connection, no other changes to usage/hardware/software other than the patch update.
    (0)

  2. #2
    Player
    EmptyWaves's Avatar
    Join Date
    Dec 2019
    Location
    Ul'dah
    Posts
    9
    Character
    Empty Waves
    World
    Louisoix
    Main Class
    Paladin Lv 80
    I don't know what to do at this point, I beg someone from SE to come out and do proper test and ping me and check where the issue is.
    It's exclussively problem for EU servers and it's becoming unplayable.

    EU STATS:


    US STATS:


    JP STATS:


    It is obvious that there is something wrong with the EU server.
    And my brother did the same test and got even worse results (we live in different countries), I beg of SE to give any form of feedback onto the issue.
    (0)

  3. #3
    Player
    EmptyWaves's Avatar
    Join Date
    Dec 2019
    Location
    Ul'dah
    Posts
    9
    Character
    Empty Waves
    World
    Louisoix
    Main Class
    Paladin Lv 80
    Someone from Reddit advised me to add nodes as well, so there's more information.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    As a trace route involves asking for personal information such as the IP address, you will need to contact the Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  5. #5
    Player
    EmptyWaves's Avatar
    Join Date
    Dec 2019
    Location
    Ul'dah
    Posts
    9
    Character
    Empty Waves
    World
    Louisoix
    Main Class
    Paladin Lv 80
    Quote Originally Posted by Dynratygus View Post
    Good morning and thank you for the reply.

    As a trace route involves asking for personal information such as the IP address, you will need to contact the Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    Thank you kind sir.
    (0)

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