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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    If you have not done so already, could you try downloading and reinstalling the redistributable files? To do so please use use the following:

    -Go to the Microsoft Visual C++ 2008 Redistributable Package (x86) page

    -Click "Download." button. When it finishes downloading, go to the next step.

    -Double-click the downloaded file.

    - Follow the instructions in the "Installation Wizard."


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  2. #2
    Player
    teabear's Avatar
    Join Date
    Dec 2019
    Posts
    4
    Character
    Hailee Xaiazzo
    World
    Midgardsormr
    Main Class
    White Mage Lv 80
    Hi I have done so and it still says abnormal program termination. Are there other files/settings I need for the startup to run?
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