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  1. 12-25-2019 03:42 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    If you have not done so already, could you try downloading and reinstalling the redistributable files? To do so please use use the following:

    -Go to the Microsoft Visual C++ 2008 Redistributable Package (x86) page

    -Click "Download." button. When it finishes downloading, go to the next step.

    -Double-click the downloaded file.

    - Follow the instructions in the "Installation Wizard."


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  2. 12-25-2019 08:04 AM #2
    theoceanx2
    Player
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    Sep 2015
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    Character
    Alex Strongwell
    World
    Jenova
    Main Class
    Paladin Lv 60
    still the same problem.
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  3. 12-25-2019 11:37 AM #3
    theoceanx2
    Player
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    Sep 2015
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    Character
    Alex Strongwell
    World
    Jenova
    Main Class
    Paladin Lv 60
    unbelievable, I had to create a local account in win 10 to install the game and use the same account to download the game.
    any reason why is this happen? I need to know.
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