Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

If you have not done so already, could you try downloading and reinstalling the redistributable files? To do so please use use the following:

-Go to the Microsoft Visual C++ 2008 Redistributable Package (x86) page

-Click "Download." button. When it finishes downloading, go to the next step.

-Double-click the downloaded file.

- Follow the instructions in the "Installation Wizard."


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