Page 2 of 2 FirstFirst 1 2
Results 11 to 19 of 19

Hybrid View

  1. #1
    Player

    Join Date
    Mar 2012
    Posts
    4
    Heres the update screw these guys for not saying anything... Our characters were left on the old servers, im not making this up and apparently they are "TRYING" to fix this but dont know how long itll be before they are able to move the characters to the new servers.. So those of you still searching for a fix there isnt any until SE fixes their mistakes.

    Now to cut through the chase i had a friend try to log me on and he got the same code which i told them he can log onto his char but not mine so dont tell me its my internet, connection, etc which is why they further looked into it and found my char was on the server they blew up.

    Hope this helps everyone....
    (0)

  2. #2
    Player

    Join Date
    Mar 2012
    Posts
    3
    I sent an email to tech support last night and got no response. However this morning my charcacter is magically working.
    (0)

  3. #3
    Player

    Join Date
    Mar 2012
    Posts
    3
    The Code is definitely a server side error. All we can do is wait. I took the initiative and E=Mailed support to at least let them know my character is broken. ultimately it's just waiting. I can't sit around and do nothing however.

    Sure looks like a lot of things got screwed with the server merge. Time and patience while they work through their mistakes.
    (0)

  4. #4
    Player

    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    7
    Well I am glad others are going through the same issue. I don't know how long I can be patient with SE anymore.
    (0)

  5. #5
    Player

    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    7
    hey did this issue get fixed for you guys yet because as of today I still cant log in even after the update
    (0)

  6. #6
    Player
    Rhujaa's Avatar
    Join Date
    Mar 2012
    Posts
    11
    Character
    Rhujaa Atlas
    World
    Brynhildr
    Main Class
    Archer Lv 50
    I have not been able to log in either. I got the response from customer support for sending in a ticket last night... they gave me the run of the mill "check your network/firewall settings" blurb. Nothing has worked, and both of my roommates are able to log in using the same network connection... and my computer!
    (0)

  7. #7
    Player

    Join Date
    Mar 2012
    Posts
    3
    No Still can't log in; Got the same reply from Tech support. I wish they'd attempt to actually figure out what was wrong instead of the standard cut and paste replies. I told them I could long on other characters... Getting really annoyed.
    (0)

  8. #8
    Player

    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    7
    Yea I am going through the same thing and it is really frustrating. My roomate can log on fine to his character on my computer but I cant log on to mine. SE insist that it is a connection issue although that is impossible. If this doesnt get fixed soon I am quitting til 2.0. Its bad enough that they make us pay to play but making us pay to ...-not play is ridiculous lol.
    (0)

  9. #9
    Support Rep SE_James's Avatar
    Join Date
    Apr 2011
    Posts
    92
    We do apologize for the problems that you are experiencing with this issue. However you will need to contact the SQUARE ENIX Support Center for further assistance on this matter. There are details that can only be discussed through that method of contact. We’ve closed this thread as well.

    The SQUARE ENIX Support Center for North American accounts can be found at this link:
    SQUARE ENIX Support Center

    The SQUARE ENIX Support Centre for European accounts can be found at this link:
    SQUARE ENIX Support Centre

    The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
    SQUARE ENIX Support Center
    (0)

Page 2 of 2 FirstFirst 1 2