It's all rather worrying, simply because technically anyone can be banned for anything according to the terms of service. Ordinarily that isn't a concern, since most companies do not actively make use of such power. Yet when people are told that outside evidence isn't permitted as evidence, it's a kick in the teeth for outside evidence to then be used to ban someone.

I hope this means that the death threats posted on a certain infamous Twitter blog devoted to forum quotes are finally going to be dealt with, especially when there's a clear link in many cases between the Twitter posters and their FFXIV character. Though something tells me enforcement of the rules will continue to be very selective. I hope I'm wrong, though!