Having worked in retail for 18 years, including through holiday seasons; people are terrible when they think they can get away with it. Also I have Black Friday PTSD.I mean with the boomer vs millennial thing, my years in handling customer service and dealing with complaints with 1000's of people across the country I can safely say. Millennials and boomers aren't anything special. You're all a mix of terrible and not-so-terrible people.
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