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  1. 12-12-2019 03:05 AM #1
    Dynratygus
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Are you connected directly to the router or are you using WiFi? In regard to the error that tells you do not have an active subscription, does this same message appear when the game is launched through Steam?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  2. 12-12-2019 04:37 AM #2
    Zonneschijn
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    Dec 2019
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    Character
    Ray Minazuke
    World
    Hyperion
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    White Mage Lv 80
    Quote Originally Posted by Dynratygus View Post
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Are you connected directly to the router or are you using WiFi? In regard to the error that tells you do not have an active subscription, does this same message appear when the game is launched through Steam?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    I am connected to Wifi. Never had the issue logging in and playing before. I have an active subscription. I get the error saying I don't have a sub when trying to launch the game via files and as admin. Threw steam it gives me the error and won't open the launcher.
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    -Ray
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