Asking the right question is very important. Understand the what really happened is also important. When you in need to communicate with Devs is through Adredline TV; therefore, the correct question need to be ask at next English developer’s letter should be this:

Can you have the English version of Adredeliine TV so we can communicate with the dev?

If you are expecting them to answer every single PVP related questions one by one at developers letter, you got the wrong idea