North American Data Center Lag

[Eva-Shogouki]

It's started again about 10 or so minutes ago. Was fighting an S Rank and there was more than 30 seconds of lag between what was happening in chat versus what was happening in the battle. Completely unplayable and I laid dead more than 75% of the fight.

Please Square find out what the problem is and fix it. I cannot play like this.

[Zazen]

Same here, was fine basically all day but now it's back.

[Mesarthim]

Expect to put up with it for another 3 1/2 to 4 hours. Even if it vanishes during that timeframe it tends to pick back up shortly after. It lasted for like a year and a half of stormblood's lifespan so the only workaround is a VPN or to play very late at night.

It tended to happen almost EVERY, SINGLE, DAY.

[ReverieReinheart]

Started happening last night at 7 pm EST or so, and started again tonight around the same time, horrible unplayable levels of lag.

Tracing route to 204.2.229.105 over a maximum of 30 hops

1 <1 ms <1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 96.120.75.29
3 15 ms 8 ms 8 ms 68.85.129.173
4 8 ms 7 ms 8 ms 96.108.48.162
5 8 ms 9 ms 9 ms 68.86.209.133
6 14 ms 12 ms 13 ms be-101-ar03.plainfield.nj.panjde.comcast.net [96.108.49.105]
7 15 ms 15 ms 14 ms be-33659-cr01.newark.nj.ibone.comcast.net [68.86.90.21]
8 14 ms 15 ms 15 ms be-10203-cr02.newyork.ny.ibone.comcast.net [68.86.85.186]
9 14 ms 15 ms 14 ms be-10381-pe02.111eighthave.ny.ibone.comcast.net [68.86.86.250]
10 127 ms 126 ms 125 ms 50.242.151.70
11 137 ms * * ae-12.r21.nwrknj03.us.bb.gin.ntt.net [129.250.4.130]
12 145 ms 141 ms 132 ms ae-1.r20.chcgil09.us.bb.gin.ntt.net [129.250.2.166]
13 148 ms 132 ms 126 ms ae-4.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.163]
14 203 ms 199 ms * ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
15 * * 208 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
16 211 ms 202 ms 210 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
17 207 ms 212 ms 207 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
18 208 ms 210 ms 207 ms 204.2.229.234
19 210 ms 210 ms 202 ms 204.2.229.105

As can be seen, it begins as soon as it leaves the comcast network and enters the NTT network. Even the Lodestone will lag when loading, it's definitely something downstream and on their end.

[Eva-Shogouki]

Expect to put up with it for another 3 1/2 to 4 hours. Even if it vanishes during that timeframe it tends to pick back up shortly after. It lasted for like a year and a half of stormblood's lifespan so the only workaround is a VPN or to play very late at night.

If that's the case I'm considering unsubscribing. This is the only time my brother and I can play together and that's the main reason I play FF14. Unless the game is playable in the afternoon and evening PST I'm unable to enjoy the prime reason I subscribe...

Please at least tell us you're working on it SE.

[lymefrogz]

I'm having the same issue. Never had any major lag problems until last night. Then last night suddenly it's freezing for over 30secs at a time, got booted twice in a dungeon. Finally gave up and couldn't do my dailies. I noticed a little lag when i logged on today but manageable, now suddenly it's freezing up again.
Considering this wasn't really happening until last night, obviously there is an issue somewhere that needs to be fixed.

[Mesarthim]

If that's the case I'm considering unsubscribing. This is the only time my brother and I can play together and that's the main reason I play FF14. Unless the game is playable in the afternoon and evening PST I'm unable to enjoy the prime reason I subscribe...

Please at least tell us you're working on it SE.

I wish I could sugercoat it but I'm dead serious. The only help Square Enix will give you is some nonsense about ports... which is completely unhelpful because the problem is their ISP. NTT won't help because we aren't the customer, Square Enix is. We're just the "unlucky ones" who have to deal with ISPs who won't fix their equipment.



Average / Minimum / Current

[KayrieFirepeak]

Myself, multiple people in my FC, and half our raid team are having this issue. I wish SE would acknolwedge it, the silence is incredibly disappointing.

[lymefrogz]

Honest question, but if this is something that occurred previously, why is it suddenly happening just now? Been playing since January with only the periodic hiccups you expect with any online service, got through 5.0 release with no issues at all (just the DDoS) and suddenly last night the game became partially unplayable.

[Eva-Shogouki]

Honest question, but if this is something that occurred previously, why is it suddenly happening just now? Been playing since January with only the periodic hiccups you expect with any online service, got through 5.0 release with no issues at all (just the DDoS) and suddenly last night the game became partially unplayable.

This is something I'm really curious about too. I didn't have any problems like this in SB or in the last couple months and I haven't changed locales. Could it be that NTT themselves are getting hammered with DDoS attacks?