I think it’s just another weird Shadowbringers example of SE diverting manpower away, leaving glaring gaps in quality behind.

There’s a whole airship wharf in Crystarium on the other side complete with a guard, but no airship and no dialogue. And then the fact there’s no cutscene when traveling. You’re just suddenly there.

There’s other things in ShB that are strange like really bad first draft meshing in zones that made it to the final product somehow. It makes me wonder what they’re all working on that is making the rest of the expansion feel a bit unfinished.