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  1. 12-05-2019 02:48 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Is there an error message that appears when the crash happens? If so, could you provide it in your next reply? What have you tried so far to alleviate the the issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  2. 12-09-2019 04:07 AM #2
    TsukubaHaruna
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    Character
    Tsukuba Haruna
    World
    Behemoth
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    Ninja Lv 100
    No error message, the computer just shuts off
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  3. 12-10-2019 09:33 AM #3
    Einmimiria
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    Thank you for the reply TsukubaHaruna.

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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