Mac client does not run at all

[Socke]

Is there any way to contact a square Enix support worker? On other threads I have seen them answer on the same day a question is asked, but we haven’t gotten anything yet from them;-;

I sent in a support ticket about my issue and was just sent a template reply to submit a bug report. I unfortunately don't think they really have much else to tell us Mac players right now. CodeWeavers are the ones doing the Mac version so I am hoping that they are at least aware of the problems and working on trying to fix them.